<![CDATA[BDC messages never come in to inquiry]]>BDC guest messages used to come in to the inquiry /booking they were related to, and only sometimes they would come in not associated with the inquiry. The last week or so every BDC guest message comes in and creates a new inquiry. This sucks.

]]>https://www.tokeet.com/community/topic/81/bdc-messages-never-come-in-to-inquiryRSS for NodeFri, 15 May 2026 22:19:30 GMTMon, 23 Dec 2019 15:49:01 GMT60<![CDATA[Reply to BDC messages never come in to inquiry on Fri, 17 Jan 2020 05:16:34 GMT]]>It’s because they haven’t implemented the BDC messaging API and instead rely on the booking.com email address. If you send the guest a message and they reply, it works OK, but if the guest sends you a new message via the booking on BDC it doesn’t link together properly.

This has been an issue for me for ages though, not just recently.

]]>https://www.tokeet.com/community/post/235https://www.tokeet.com/community/post/235Fri, 17 Jan 2020 05:16:34 GMT