Tokeet Help Center Tokeet Help Center
  • Calendars
    • Creating Hold Events
    • Tokeet Calendars Walkthrough
    • Sharing Your Tokeet Calendar
    • Importing an External Calendar
  • TokeetAI
    • TokeetAI Settings
    • TokeetAI Payments
    • TokeetAI Knowledgebase
    • TokeetAI Introduction & Benefits
    • Activating TokeetAI
    • TokeetAI Ignore List
    • TokeetAI FAQs
    • TokeetAI Rental Information
  • Invoices & Billing
    • Invoice Management
      • Invoice Templates
      • How Do I Charge a Guest for Multiple Items on an Invoice?
      • Invoicing & Payments
      • How Do I Make Changes to an Invoice?
      • Scheduling Invoices
      • Invoice Rules
      • How Do I Request a Partial Payment or Deposit Payment?
    • Payment Gateways
      • Stripe
      • Strong Customer Authentication
      • Booking.com and Expedia payment details
      • How Do I Accept Payments Online and Via Credit Card?
      • Payment Rules
      • Connecting to MercadoPago
      • Booking.com Card Details Requirement
      • PayPal
  • Rates Management
    • Rental Rates Calendar
    • What is a Dynamic Rate?
    • How to Set Day-Specific Pricing
    • Checking Rates for Accuracy
    • Changing the Max Guests value on Booking.com
    • Rate Types in Tokeet
    • Changing the additional guest fee on Booking.com
    • How to Set Up Distinct Rates for Channels
    • Pushing Rates to API Channels
    • My Rates are Too High on Booking.com
    • Length of Stay (LOS) Discount
    • Advance: Rate Determination Algorithm
    • What is a Rate Category?
    • My Rates are Too Low on Booking.com
    • Troubleshooting Rates
    • What is a Standard Rate?
    • What is a Base Rate?
    • Airbnb Additional Guest Fee
    • Push All Rates and Availability
    • Rates Overview
    • How do I add a Discount Code?
    • TV3 Channel Adjustments
    • The Rates Multi-calendar
  • Tokeet Overview
    • Self Help
      • Using Google Translate with Tokeet
      • Getting Started With Tokeet
    • Getting Setup With Tokeet
    • Preguntas más frecuentes
    • Tokeet Setup Checklist
    • FAQ
    • Processing Fees: Understanding fees in Tokeet
    • Tracking Expenses in Tokeet
    • Tokeet Overview
    • Tokeet Academy
    • Getting Setup with Tokeet - Part II
  • Rental Settings
    • How Do I Add and Update Rentals?
    • How Marriott handles Booking Fees
    • How Do I Change My Rental Currency?
    • How do I delete rentals?
    • Linking Rentals Together
    • How Do I Create a Custom Tokeet Email Address?
    • How Do I Add Fees to my Rental?
  • Tokeet Advance
    • Guests
    • Inquiries and Bookings
    • Settings & Configurations
    • Tokeet Overview
    • Calendars
  • Tokeet Websites
    • Securing your Custom Domains
    • Tokeet Guest Portal
    • Custom Domains With Tokeet Websites
    • Website Analytics and Tracking
    • Tokeet Booking Engines
    • Custom Domains With Tokeet Guest Portal
    • Creating a website with Website Builder
  • Margins
    • Margins - Monthly Occupancy
    • Margins - Monthly Financials
    • Margins - Earnings
    • Margins - Monthly Bookings
    • Margins - Expenses
    • Margins - Discount Codes
    • Margins - Arrivals
    • Margins - Daily Financials
    • Margins - Daily Occupancy
    • Margins - Dashboard
    • Margins - Departures
    • Margins - Booking Fees
    • Margins - Canceled Bookings
    • Margins - Report Views
    • Margins - Profit & Loss
    • Margins - Bookings Summary
    • Margins - Monthly Rates
    • Margins - Invoices
    • Margins - Formulas
    • Margins - Overview
    • Margins - Monthly Taxes
    • Margins - Monthly Revenue
    • Margins - Monthly Channel Occupancy
  • Automata
    • Bookings
      • Automata Bookings
    • Workflows
      • Automata Workflows
      • Create New Automata Workflow
    • Automata Overview
    • Automata Setup Checklist
  • Inquiries and Bookings
    • How Do I Create an Inquiry?
    • How Do I Make Notes of Guest Interactions?
    • How do I attach a file to a message?
    • Guest List Overview
    • Sending Files to Guests
    • How Do I Delete an Inquiry?
    • How Do I Add and Update Guests?
    • Inquiries Overview
    • How Do I Confirm a Booking?
    • How can I import guests via CSV files?
    • The Inquiry Inbox View
  • Channel Manager
    • Tiket
      • Connecting to Tiket
    • Holidu
      • Connecting to Holidu API
      • Holidu API Requirements and FAQ
    • Airbnb
      • Airbnb Price Settings
      • Creating an AirBnB Password
      • Creating Listings in Airbnb
      • Connecting to Airbnb via iCal
      • Airbnb Booking Settings
      • Airbnb 2-way API Sync
      • Connecting to Airbnb API
      • Requirements for an Airbnb Rental
      • Airbnb API FAQ
      • Airbnb Guest Alteration
      • How Do I Disconnect my Airbnb Listing or Account from Tokeet?
      • How do I refresh my Airbnb property list?
      • How to Rank Higher on AirBnB
      • Airbnb Opportunities, Reviews & Notifications
      • Airbnb Reviews Tab
    • HomeToGo
      • HomeToGo FAQ
    • HVMI
      • Connecting to HVMI API
      • HVMI FAQ
    • Expedia
      • Connecting Expedia with Tokeet
    • Booking.com
      • Booking.com Rates and Additional Guest Pricing
      • Connect to Tokeet via the Booking.com Extranet
      • Tokeet And Booking.com Best Practices
      • Pushing rates to Booking.com
      • Sending Booking.com messages with Tokeet
    • iCal Connections
      • What if my channel is not listed in Tokeet?
      • Connecting to Homeaway/VRBO with Tokeet
      • Connecting to Flipkey/Tripadvisor with Tokeet
      • Connecting iCal Channels
      • Export your Tokeet calendar to Holidaylettings
    • Vrbo
      • Vrbo FAQ
      • Setting Rates and Fees in Tokeet for Vrbo
      • VRBO Bed Syncing
      • Activating Tokeet Rentals on Vrbo
      • Connecting to Vrbo API
    • Agoda
      • Connecting Agoda with Tokeet
    • Rentals United
      • Connecting to Rentals United
    • Trip.com
      • Connecting to Trip.com
    • Google Vacation Rentals
      • Google Vacation Homes - Fixing Rental Errors
      • Google Vacation Rentals FAQs
      • Connecting to Google's Vacation Rental platform
    • Tokeet Channel Manager Overview
    • Adding Custom Channels
    • Adjusting your Booking Formula
    • Adding Commissions for Channels
    • Disconnect a Channel Account
  • Reviews
    • Reviews Dashboard
  • Tokeet App Store
    • Tokeet App Store FAQs
    • Tokeet App Store Billing & Subscriptions
    • What is the Tokeet App Store?
  • Power Reporting
    • Power Reporting: Revenue Generated Report
    • Power Reporting FAQs
    • Power Reporting: Bookings Cancelled
    • Power Reporting: Channel Revenue Report
    • Power Reporting Revenue Report
    • Power Reporting: Channel Nights
    • Power Reporting: Bookings Created
    • Power Reporting: Nights Created
    • Power Reporting: Payments
    • Power Reporting: Scheduled Statements
    • Power Reporting: Money Paid Over Time
    • Power Reporting: Average Booking Length
    • Power Reporting: Nights Cancelled
    • Power Reporting: Statements
    • Power Reporting: Commission Strategies
    • Power Reporting: Average Price Per Night Report
    • Power Reporting: Occupancy Rates Report
    • Power Reporting: Nights Filled Report
    • Power Reporting: Guests Hosted Report
    • Power Reporting: Invoices
    • Power Reporting: Recipients
    • Power Reporting: Advance Booking Days
    • Power Reporting: Nights Booked Ahead
    • Power Reporting: Average Booking Price Report
    • Power Reporting Dashboard/Control Center
  • Tokeet Mobile
    • TV3 Mobile Messaging
    • TV3 Mobile: How do I create an invoice?
    • TV3 Mobile Rate Management
    • TV3 Mobile: Getting Started
    • TV3 Mobile Inquiries Overview
    • TV3 Mobile: How do I create a booking?
    • TV3 Mobile: How do I create a hold event?
    • The TV3 Mobile Dashboard
  • Settings & Configurations
    • Integrations
      • Connecting PriceLabs to Tokeet
      • Tokeet integration with Duve
      • Tokeet Integration with Wheelhouse
      • Tokeet Integration with Opiniion
      • Tokeet integration with Turbosuite
      • Existing third party integrations
      • Tokeet integration with Jervis Systems
      • Tokeet Integration with Yada
      • Tokeet Integration with GuestFlow
      • Tokeet integration with HKeeper
      • Tokeet integration with Dropbox
      • Tokeet Integration with InsuraGuest
      • Signature Integrations
      • Tokeet Integration with StayFi
      • Tokeet integration with ChargeAutomation
      • Tokeet Integration with Beyond
      • Tokeet integration with Truvi previously SUPERHOG
      • Tokeet Integration with Operto Teams
      • Tokeet Integration with Cleanster.com
      • Tokeet Integration with Safely
      • Tokeet integration with Check-in Scan
      • Tokeet integration with Operto
      • Tokeet integration with Alertify
      • How does the Mailchimp integration work?
      • Tokeet integration with Boostly
      • Tokeet Integration with Minut
      • Tokeet integration with MovingLake
      • Tokeet Integration with Doinn
      • Tokeet integration with Lula.Cleaning
      • How do I connect to MailChimp?
      • Tokeet Integration with Turno
      • Tokeet Integration with Paraspot
      • Send A Signature Template With Automata
      • Tokeet integration with Aipex
      • Tokeet integration with Slack
      • Tokeet integration with KeyNinja
    • Email Forwarding
      • How Do I Forward Emails from Tokeet?
    • Tokeet Subscription & Billing
      • How Do I Change My Subscription?
      • How Do I Update My Credit Card Information?
      • How Do I Cancel My Subscription?
    • Multi-Factor Authentication
      • Multi-Factor Authentication (MFA) Overview
      • Multi-Factor Authentication (MFA) FAQs
    • Templates
      • Automata Multi-Language Templates
      • Create New Automata Template
      • Automata Templates
      • Custom Branding Templates
      • Create New Automata Custom Code
      • Automata Data Dictionary
    • User Settings & Logins
      • ​Where Can I Find My Tokeet Account ID?
      • Restricting User Access
      • How Do I Change My Password?
      • I forgot my password, what now?
      • How Do I Add and Update Users?
      • Troubleshooting IP Blocked and Account Locked
      • User Type and Permissions Overview
    • Data Feeds
      • Tokeet Data Feeds
      • Working with Tokeet Data Feeds
    • Add-Ons & Widgets
      • Add the Calendar Widget to a site
      • Add the Search Widget to a Site
      • Add the Inquiry Widget to a site
      • Booking Widget Advanced Configuration
      • Add the Booking Widget to a Site
      • Add the Interstitial Widget to a Site
      • Search Widget Advanced Configuration
      • Inquiry Widget Advanced Configuration
    • Using Tags in Tokeet
  • Triggers
    • Message Template Examples
    • Create New Automata Trigger
    • Tokeet Triggers Overview
    • Tokeet Automation Pro Tips
    • Automata Trigger Conditions
    • Data Dictionary
    • Automata Triggers
    • Auto Responder Trigger
    • Message Templates
    • Automata Trigger Details
    • Tokeet Version 3 Triggers
    • Creating Time-Based Triggers
    • HTTP Webhook Triggers
    • Setting Push Notification Triggers
    • Improving your Airbnb ranking
  • Affiliates
    • Affiliates Setup Checklist
Settings & Configurations / Tokeet Subscription & Billing / How Do I Cancel My Subscription? /
Website Community Login

How Do I Cancel My Subscription?

At Tokeet we believe that our subscription plans offer incredible and powerful advantages for managing a vacation rental property. However, we understand that there are reasons you would want to cancel your paid subscription.

  1. First, click on the Account dropdown

  2. Select "Billing Info"

  3. Click on the "Close Account" button.

  4. Fill in your response in the pop-up form and click "Submit" or "Book a Call".

Note:  Regardless of your billing cycle, there are no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.   Please reference the Tokeet Terms of Service for more info.  
If you would like to delete your account completely: please contact the Tokeet Support team at support@tokeet.com, as this action is irreversible.  
How did we do? Thank you! We appreciate your feedback.
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