Airbnb Reviews Tab

When a host or guest leaves a review for a booking, it can be seen in Tokeet within the inquiry on the Reviews tab:

Here's an example of the review from a guest, showing the public review, along with private feedback. You can see that ratings based on the 6 different categories:

The review by the host will also be displayed, as shown here:

At the end of a booking, if a guest makes a review, the review won't be visible until the host also makes a review or after 14 days have passed. You will see an message on the Reviews tab alerting you of this.

Hosts are given a 14 day period where they can review a guest. Once that time has passed, a review cannot be added.

Note: Reviews can only be added for confirmed bookings so the Reviews tab will not be populated for inquiries. The tab will also not have information for Cancelled bookings.

If no reviews have been submitted for the booking, then the tab will display like this:


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