@Lydia-Ebbs Hi Lydia, please reach out to our support team via live chat or email (support@tokeet.com) so that we can review your account and investigate further. Thanks.

Rodney, Why wouldn't you just use the existing line item function? https://www.tokeet.com/help/invoice-management/how-do-i-charge-a-guest-for-multiple-items-on-an-invoice Glenn