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  Unable to unlink with airbnb after deleting the account, no actions can be done in airbnb either
  airbnb unable unlink deleting account • • ALEJANDRO MEDINA  

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  ive been succesfully responded by tokeet service, if any of you come across this same problem this is the way to solve it = On Mon, Sep 16, 2019 at 01:03 PM, "Fakhar Abbas" fakhar.abbas@tokeet-7e2995b121d6.intercom-mail.com wrote: Hello, to resolve this issue please log into Airbnb. Log into your airbnb account click this link https://www.airbnb.com/rooms/sync click the edit button at the end of the connection> click Stop sync Then click on Account Settings -> Privacy and Sharing and remove Tokeet. This will ensure that there are no ties between Airbnb and Tokeet.
• K

  Tokeet confirms booking for wrong property - Airbnb API
  tokeet booking wrong confirms property • • Konstantinos Kiamos  

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  I have talk with support a few times and it appears that is most an airbnb issue, airbnb api doesn't pass through the altered info with booking event, or something like that. Same thing happens if you make an alteration on airbnb site for a confirmed reservation to another property. Lets say a guest doesnot like the property and you would like to move him to another property. Since, you do not have the option to alter a reservation within tokeet you have to do this on airbnb, however, tokeet never gets updated about this. Always the case is for properties under the same profile, which is our case.
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  Tokeet Community: Change username - invalid password
  tokeet community change username invalid • • Aswin Rianganand  

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  @Aswin-Rianganand Hi Aswin - are you logging in with your email address or the user name? Only the email address will be accepted. Are you posting from the account in question? If you're certain there's an error in the process, please click on my profile and start a chat with me - then let me know what you'd like to change your info to and I'll do it manually so you won't have to wait for the dev team to sort it out.
• R

  Tokeet down?
  tokeet down • • Ryland Nelson  

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  Hi Ryland, You should be up and running again. Please do a hard refresh and log out/in if that doesn't do the trick. Sorry for the inconvenience. Christian
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  Tokeet websites do not show on Google
  tokeet show websites google • • Brightleap Apartments  

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  I got my tokeet websites to show on google. Create a google business listing as a start. and get your website linked to from other websites. Then it will show up.
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  MOBILE APP (iOS or Android) CALENDAR IS BLANK and UNRESPONSIVE
  calendar mobile app ios android • • Aswin Rianganand  

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  my calendar crashes on ios app everytime I try to scroll in it.
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  Automata - Multiple "Booking Confirmed" triggers for AirBnB bookings
  automata multiple booking triggers confirmed • • Brightleap Apartments  

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  Hi. We've messaged you via live chat in the app, as we require more detailed information that may be confidential. Thank you for your feedback.
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  Guest portal sends information for wrong apartment!
  wrong guest portal sends information • • Brightleap Apartments  

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  @Brightleap-Apartments Hi. Thanks for reporting this. We've recently created a ticket for this after it was reported by another Tokeet user.
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  Recurring expenses do not work
  recurring expenses • • Brightleap Apartments  

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  Hi, We identified an issue with this new function at the end of last week and have pushed an update which should resolve this. Please monitor recurring expenses which are due to copy themselves and let us know if you are still experiencing issues. Thanks, Christian
• S

  Group rate settings.
  group rate settings • • Serviced Living Liverpool Team  

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  @Serviced-Living-Liverpool-Team Hi, Group Rates do in fact push to the OTA's provided they are API connected channels. (Example: HomeAway is currently connected via iCal so no rate pushes will go through) There are some important things to consider regarding group rates. Group Rates are overwritten by any Standard Rates set up on the same rate category for the same rate period (dates). Group Rates and Standard Rates are overwritten by any Promo Rates which were migrated from the older version of Tokeet. Group Rates must be mapped just like Standard Rates in order to push to the OTA's you intend to send them to. If you are seeing the group rates show up on the rates calendar this tells me you have set them on the "default" rate category which is great. Next you must also make sure the "default" rate category is set to push to your channels under the rate mappings tab. The following article will be helpful in understanding how group rates are meant to work. If you have a specific question please raise this issue in the live chat so that one of our support personnel can assist you with the specifics relating to your account. https://www.tokeet.com/help/rates-management/migrating-rates-to-tv-3 Thanks, Christian
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  Messages posted from TV3 randomly not posting to airbnb
  messages posted tv3 randomly posting • • Ryland Nelson  

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  Hi Ryland, We worked on this again this morning and have been able to send a message successfully through to your guest Chad. We expect that this issue should be resolved going forward. You should be able to send messages from TV3 on any inquiries that were having this trouble before. There is no need to delete and re-import the booking anymore, but we need you to confirm to make sure. Setting up the exact scenario has been the major hold-up in getting this resolved. Thanks, Christian
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  Tokeet Calendar not showing ‘Day specific pricing’
  tokeet calendar showing ‘day specific • • Blake Bettley  

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  @Blake-Bettley said in Tokeet Calendar not showing ‘Day specific pricing’: Actual AirBnB DSP rate: 132 Hi Blake, This is a known display issue in Tokeet Rates Calendar and already logged in our system. We will let you know when it's get fixed. Thanks again for bringing it to our attention.
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  Bug / Issue Reporting - General Guidelines and Announcements
  bugs bug guidelines • • Glenn  

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  No one has replied