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    • A

      SOS! HOLDS DISAPPEARED FROM TOKEET and MESSAGES

      Watching Ignoring Scheduled Pinned Locked Moved Technical Help sos holds disappeared tokeet messages
      1
      0 Votes
      1 Posts
      506 Views
      No one has replied
    • R

      BDC messages never come in to inquiry

      Watching Ignoring Scheduled Pinned Locked Moved Technical Help bdc messages never inquiry
      2
      1 Votes
      2 Posts
      878 Views
      Brightleap ApartmentsB
      It’s because they haven’t implemented the BDC messaging API and instead rely on the booking.com email address. If you send the guest a message and they reply, it works OK, but if the guest sends you a new message via the booking on BDC it doesn’t link together properly. This has been an issue for me for ages though, not just recently.
    • R

      Messages posted from TV3 randomly not posting to airbnb

      Watching Ignoring Scheduled Pinned Locked Moved Technical Help messages posted tv3 randomly posting
      5
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      5 Posts
      2k Views
      C
      Hi Ryland, We worked on this again this morning and have been able to send a message successfully through to your guest Chad. We expect that this issue should be resolved going forward. You should be able to send messages from TV3 on any inquiries that were having this trouble before. There is no need to delete and re-import the booking anymore, but we need you to confirm to make sure. Setting up the exact scenario has been the major hold-up in getting this resolved. Thanks, Christian
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