Navigation

    • Login
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    1. Home
    2. Brightleap Apartments
    • Profile
    • Following
    • Followers
    • Topics
    • Posts
    • Best
    • Groups

    Brightleap Apartments

    @Brightleap Apartments

    6
    Reputation
    16
    Posts
    270
    Profile views
    0
    Followers
    0
    Following
    Joined Last Online
    Website brightleapapartments.co.uk

    Brightleap Apartments Follow

    Posts made by Brightleap Apartments

    • RE: Tokeet websites do not show on Google

      @jtbennett said in Tokeet websites do not show on Google:

      @Brightleap-Apartments Thank you for bringing this to our attention, we're going to work this out immediately. Looking at the site source now, I'm seeing some clear issues that one of our front end engineers is going to have to address - I'll update you as soon as it's been corrected.

      @jtbennett said in Tokeet websites do not show on Google:

      @Brightleap-Apartments The issue has been discussed and passed to the development team now - they are currently working on a new version of the website builder so it should be addressed soon.

      Could you please clarify what the words "immediately" and "soon" mean in Tokeet world, since absolutely nothing seems to have been done on this yet and my direct booking website is essentially invisible to the world?

      posted in Technical Help
      Brightleap Apartments
    • RE: Recurring expenses do not work

      @christian-zaragoza said in Recurring expenses do not work:

      Hi,

      We identified an issue with this new function at the end of last week and have pushed an update which should resolve this. Please monitor recurring expenses which are due to copy themselves and let us know if you are still experiencing issues.

      Thanks,
      Christian

      This STILL does not work. What's the issue please?

      posted in Technical Help
      Brightleap Apartments
    • RE: BDC messages never come in to inquiry

      It's because they haven't implemented the BDC messaging API and instead rely on the booking.com email address. If you send the guest a message and they reply, it works OK, but if the guest sends you a new message via the booking on BDC it doesn't link together properly.

      This has been an issue for me for ages though, not just recently.

      posted in Technical Help
      Brightleap Apartments
    • RE: Recurring expenses do not work

      Recurring expenses still do not work.

      posted in Technical Help
      Brightleap Apartments
    • RE: Guest portal sends information for wrong apartment!

      Thanks @christian-zaragoza , although it's pretty disappointing to hear that you don't regard sending guests to the wrong apartments and exposing sensitive information about those properties incorrectly as a priority, especially as I first reported this over a year ago.

      posted in Technical Help
      Brightleap Apartments
    • RE: Guest portal sends information for wrong apartment!

      @christian-zaragoza Any update on this? We're about to have the same problem again as a guest has booked one of our apartments for one upcoming stay, and another for a different stay.

      posted in Technical Help
      Brightleap Apartments
    • RE: Automata - Multiple "Booking Confirmed" triggers for AirBnB bookings

      This is still happening. I had one or two where it didn't for a short period of time, then every AirBnB booking since has had this problem.

      posted in Technical Help
      Brightleap Apartments
    • RE: Rategenie - Different prices for different lengths of stay

      @Alistair-Wood Thanks Alistair, we do that too for one night gaps but the problem comes in when there's more than one night available. If we had two nights available, we might want to allow one night stays at a 30% increase but still charge the normal price for anyone who wants to book both nights.

      posted in Improvements & Feature Requests
      Brightleap Apartments
    • RE: Automata Updates | Q2 - Q3 [2019]

      Great updates, however Q3 issue 1 is not fixed. Also your "fix" descriptions above are just a paraphrase of the issue. They don't actually describe the fix.

      posted in Updates & Changes
      Brightleap Apartments
    • Rategenie - Multiple gap night rules
      • Description of your need, in functional (non-software) terms.
        To be able to set multiple gap night rules. Basically we have a property with a 4 night minimum usually. If there's a gap of 3 nights, I want to reduce the minimum stay to 3 nights. If the gap is 2 nights, the minimum stay should be 2, etc.

      • Description of how you imagine that working in software terms.
        With a plus/minus to add/remove additional gap night rules, just as you have for the last minute rule for example.

      • Description of the impact to your business.
        Better revenue management

      • Any workarounds you have tried or are doing.
        Currently we manually monitor and set manual rates.

      posted in Improvements & Feature Requests
      Brightleap Apartments