Recurring expenses still do not work.

Thanks @christian-zaragoza , although it's pretty disappointing to hear that you don't regard sending guests to the wrong apartments and exposing sensitive information about those properties incorrectly as a priority, especially as I first reported this over a year ago.

@christian-zaragoza Any update on this? We're about to have the same problem again as a guest has booked one of our apartments for one upcoming stay, and another for a different stay.

This is still happening. I had one or two where it didn't for a short period of time, then every AirBnB booking since has had this problem.

@Alistair-Wood Thanks Alistair, we do that too for one night gaps but the problem comes in when there's more than one night available. If we had two nights available, we might want to allow one night stays at a 30% increase but still charge the normal price for anyone who wants to book both nights.

Great updates, however Q3 issue 1 is not fixed. Also your "fix" descriptions above are just a paraphrase of the issue. They don't actually describe the fix.

• Description of your need, in functional (non-software) terms.
  To be able to set multiple gap night rules. Basically we have a property with a 4 night minimum usually. If there's a gap of 3 nights, I want to reduce the minimum stay to 3 nights. If the gap is 2 nights, the minimum stay should be 2, etc.

• Description of how you imagine that working in software terms.
  With a plus/minus to add/remove additional gap night rules, just as you have for the last minute rule for example.

• Description of the impact to your business.
  Better revenue management

• Any workarounds you have tried or are doing.
  Currently we manually monitor and set manual rates.

• Description of your need, in functional (non-software) terms.
  I would like to be able to set different rates for different lengths of stay, e.g. if someone stays 1 night, they may pay £150 per night, if they stay 2 nights they may pay £125 per night, etc.

Quite commonly for last minute availability, we'll drop from a 2 night minimum to a one night minimum, to attract a larger market. We would want to be able to charge a premium for the one night stay but keep the price the same if someone wanted to book 2 nights.

• Description of how you imagine that working in software terms.
  As a strategy rule

• Description of the impact to your business.
  Better revenue management

• Any workarounds you have tried or are doing.
  Currently we just have to enable 1 night stays and try to find a happy medium between acceptable one and two night prices, so we're getting the worst of both worlds really.

• Description of your need, in functional (non-software) terms
  I need messages from guests to be linked with the relevant booking in my Tokeet inbox. Currently this often does not happen, because your method of handling BDC messaging is that they have to email the Tokeet rental email address. Unless they're replying to one of our messages, this will never happen, so we miss many messages from BDC guests.

• Description of how you imagine that working in software terms
  Simply put - You have an API connection with Booking.com, so please use it to implement messaging correctly. BDC's Messaging API docs make it quite clear how you can look up messages and link them to the correct booking. It is fairly poor in my opinion that this hasn't already been done, considering you advertise full API connectivity with Booking.com

• Description of the impact to your business
  Missing messages from guests makes us look massively unprofessional. I also personally wasted a couple of hours on live chat as usual dealing with the false claims that it's an issue at BDC's end (before they eventually admit it wasn't).

• Any workarounds you have tried or are doing
  Just messaging directly via the Extranet due to lack of confidence that Tokeet messages will end up in the right place.

• Description of the expected result
  Websites should be searchable on Google

• Description (and/or screenshot) of the actual result
  Our Tokeet website (brightleapapartments.co.uk) does not show at all on Google, even if you search for the exact business name.

Google also keeps removing my website URL from my Google Business page, presumably because it can't crawl it and thinks it's not a real website.

• Description of the impact to your business
  A direct booking website is fairly useless if people cannot find it. We've wasted many hours customising the site and re-adding the URL to our Google Business page.

• Any workarounds you have tried or are doing
  I have no control over this.

• Comments about any known conditions that cause different behavior.
  None

• The device, operating system, and browser you are using.
  Win10 laptop on Chrome 76.