Since dropping this e-mail overnight, quite a few of you have written in to take advantage of the subscription offers, including some returning customers. Thanks for your commitment to our platform! We promise you our best efforts at quality and responsiveness, so post here or drop me a line any time. Glenn

@Kwesi-Steele so sad for this all over countries because of corona virus its verry serious becouse of that many people hunger

Sure, here you go: https://www.tokeet.com/help/data-feeds/tokeet-data-feeds You'll want to use the Inquiry feed.

Hi Henry. Sorry for the delay on this. Would you please contact us via live chat, in the app, so that you are able to share your ical information discreetly? This will allow our team a chance to take a closer look at what's happening. I have not been able to replicate this issue with Windows Calendar or Outlook.

Did you ask your developers, what did they say?

I don't think anyone would accuse the product support team of overpromising, yet alone over delivery. User reports issue and provides analysis of cause (thanks, Konstantinos). The cause is not addressed. All that happens is the user gets asked to mark Tokeet mail as safe when they are the originator. Six months later the user decides to chase the solution and is told to keep waiting as the Product Management team intend to fix it. Is it in the schedule? Is it being fixed? Which month is the fix planned for delivery? A vague reference to weeks not months is not very reassuring. As the travel industry begins to open up, it would be appreciated if this long-standing issue could be fixed with some urgency.

@Alistair-Wood Point 2 & 3 have been ticketed and will be included in next release.

Where's that "significant update" then?

Hi Craig, To handle your specifics please notify us on live chat so that we can work with you on getting this sorted. I will respond to you with some basic information that will be helpful for other users browsing this area. The Weekly and Monthly field under the Tokeet Rates Settings tab do not push to AirBnb. The reason for this is that when AirBnb has any type of issue with rate synching they would replace your standard rates with your base rate, so this had to be turned off on our end to avoid pushing dangerously low prices based on a systemic issue that we have no control over. The weekly and monthly discount for AirBnb is set under the connection details Price Settings option. You can find that by going to Channels > clicking into the AirBnb (new) connection you are working with > and using the actions button to select Price Settings From here you can set the weekly and monthly discounts (based on percentage of the current nightly rate) If this does not work for you, please reach out to live chat so that we can view the specifics on your connection. Thanks, Christian

@Ryland-Nelson Nice recommendations. We'll definitely keep these and see what we can come up with. Please keep the suggestions coming.

I have talk with support a few times and it appears that is most an airbnb issue, airbnb api doesn't pass through the altered info with booking event, or something like that. Same thing happens if you make an alteration on airbnb site for a confirmed reservation to another property. Lets say a guest doesnot like the property and you would like to move him to another property. Since, you do not have the option to alter a reservation within tokeet you have to do this on airbnb, however, tokeet never gets updated about this. Always the case is for properties under the same profile, which is our case.

Hi Ryland, You should be up and running again. Please do a hard refresh and log out/in if that doesn't do the trick. Sorry for the inconvenience. Christian

@Aswin-Rianganand Hi Aswin - are you logging in with your email address or the user name? Only the email address will be accepted. Are you posting from the account in question? If you're certain there's an error in the process, please click on my profile and start a chat with me - then let me know what you'd like to change your info to and I'll do it manually so you won't have to wait for the dev team to sort it out.

Any update on this as it's really a big issue for us now? We get almost no bookings via our website currently and every week or two Google removes them from our Google my business listings.

@Blake-Bettley said in Tokeet Calendar not showing ‘Day specific pricing’: Actual AirBnB DSP rate: 132 Hi Blake, This is a known display issue in Tokeet Rates Calendar and already logged in our system. We will let you know when it's get fixed. Thanks again for bringing it to our attention.

Hey Chris, you'll be able to connect directly with the Tokeet staff and get answers to questions directly from the source. Welcome aboard!