Hi Leigh, When the Airbnb released their new API that was adopted last year and fully switched to a few months ago this year, there were no options available from them in regards to setting them and pushing them via the API. If these have now been added to their API settings, I will ask our developers to review it and look at adding it in.

Without fail every single email sent from tokeet will go to junk mail folder in any hotmail account. I’ve been reporting this for years and it’s always been ignored. Hopefully it will be fixed sometime In the years ahead?

@Alistair-Wood Point 2 & 3 have been ticketed and will be included in next release.

Hi Jack. Tokeet websites will be receiving a significant update in the new year. The specific issue you have noted will be corrected with that update. You can see some more information about it here: https://www.tokeet.com/community/topic/12/website-functionality/4

Hi Craig, To handle your specifics please notify us on live chat so that we can work with you on getting this sorted. I will respond to you with some basic information that will be helpful for other users browsing this area. The Weekly and Monthly field under the Tokeet Rates Settings tab do not push to AirBnb. The reason for this is that when AirBnb has any type of issue with rate synching they would replace your standard rates with your base rate, so this had to be turned off on our end to avoid pushing dangerously low prices based on a systemic issue that we have no control over. The weekly and monthly discount for AirBnb is set under the connection details Price Settings option. You can find that by going to Channels > clicking into the AirBnb (new) connection you are working with > and using the actions button to select Price Settings From here you can set the weekly and monthly discounts (based on percentage of the current nightly rate) If this does not work for you, please reach out to live chat so that we can view the specifics on your connection. Thanks, Christian

@Ryland-Nelson Nice recommendations. We'll definitely keep these and see what we can come up with. Please keep the suggestions coming.

I have talk with support a few times and it appears that is most an airbnb issue, airbnb api doesn't pass through the altered info with booking event, or something like that. Same thing happens if you make an alteration on airbnb site for a confirmed reservation to another property. Lets say a guest doesnot like the property and you would like to move him to another property. Since, you do not have the option to alter a reservation within tokeet you have to do this on airbnb, however, tokeet never gets updated about this. Always the case is for properties under the same profile, which is our case.

Hi Ryland, You should be up and running again. Please do a hard refresh and log out/in if that doesn't do the trick. Sorry for the inconvenience. Christian

@Aswin-Rianganand Hi Aswin - are you logging in with your email address or the user name? Only the email address will be accepted. Are you posting from the account in question? If you're certain there's an error in the process, please click on my profile and start a chat with me - then let me know what you'd like to change your info to and I'll do it manually so you won't have to wait for the dev team to sort it out.

@jtbennett said in Tokeet websites do not show on Google: @Brightleap-Apartments Thank you for bringing this to our attention, we're going to work this out immediately. Looking at the site source now, I'm seeing some clear issues that one of our front end engineers is going to have to address - I'll update you as soon as it's been corrected. @jtbennett said in Tokeet websites do not show on Google: @Brightleap-Apartments The issue has been discussed and passed to the development team now - they are currently working on a new version of the website builder so it should be addressed soon. Could you please clarify what the words "immediately" and "soon" mean in Tokeet world, since absolutely nothing seems to have been done on this yet and my direct booking website is essentially invisible to the world?

@Blake-Bettley said in Tokeet Calendar not showing ‘Day specific pricing’: Actual AirBnB DSP rate: 132 Hi Blake, This is a known display issue in Tokeet Rates Calendar and already logged in our system. We will let you know when it's get fixed. Thanks again for bringing it to our attention.

Hey Chris, you'll be able to connect directly with the Tokeet staff and get answers to questions directly from the source. Welcome aboard!