Hi Rodney, Allow me to follow on Duane's message. There have not been any chances to services during the crisis. We remain fully staffed in all regions and have even added staff in some of our roles. Further, during the Pandemic Tokeet has been working hard on new products and features which we will soon be announcing broadly. Some of our customers have already been in the beta program for these products and we are working through the final stages of release. We have completed development of our new website builder called WebReady and are currently in beta. We have also completed development of our staff management application called Checklist, which is also in beta. Finally, we are testing and will soon release a new channel manager called Sympl, designed for smaller property managers. Stay tuned to hear more about these products as they emerge from beta and go into general availability. Kwesi

@Brightleap-Apartments Thanks for the feedback. Regarding the formatting of the updates, we will improve the descriptiveness of the fixes in future updates, within reason. Sorry if this list is not clear enough. As for #1 of the Q3 updates, I have sent you a PM on here, and I will send one via in-app live chat shortly. I would like some more information about the specifics of what you have experienced, as this issue was resolved a week ago. Some additional information would allow me to properly identify exactly what is happening in your account. Thank you.