Hi Henzel. Thank you for your question. You are able to integrate your 3rd party website with Sympl through the use of widgets. You can use the widgets to display the calendar availability, and/or you can use widgets to accept booking inquiries. You can then go on to manually confirm those inquiries after verifying the details with the guest. You can learn more about it in this help article here. To access widgets, just sign into the App Store to subscribe to the Website Widgets module. In order to integrate a bookable website with Sympl, I would like to recommend Webready. You can easily create a highly customizable website in seconds, and have it ready for publication in a matter of minutes. It really depends on your desired levels of customization. With the website, you can add a booking engine that will allow you to take instant bookings that instantly reflect in your Sympl calendar, and sync to your channels. If you want to use a custom domain with Webready, we can set you up with a free trial of the Standard Plan, so that you can benchmark your booking performance using your official domain. Please let me know if any of these solutions work for you.

Hi Hafiz. Sorry, but that is not possible. Reference numbers are generated randomly, and can’t be predicted. The rest of the data fields you will be able to find in the data dictionary. You can read this help guide to learn more. Please let us know if you have any further questions. We’re happy to help.

Hi Ged. Please message us via live chat, in order to investigate this issue. This will require account information that can’t be shared here.

@Irina-Sheshina Your best move would be to move to Owner Rez. Tokeet is overpriced garbage. If they had any scruples, they’d toss the improved site builder in for the people whose sub included that. That non-functional ‘professional website’ was a large part of why I left. It wasn’t even mobile optimized. If you watch your web traffic in Google Analytics, you will see that easily 75%+ of your traffic is mobile these days. Now it makes sense to me why they wouldn’t do any dev work to improve the site; they wanted to gouge us more. They’ll probably kick me off here, but yea, do yourself a favor and go to OwnerRez. They actually give you what you pay for at a fair price.

Hi Willem. This product is nearing completion. We do not have a timetable for release, as thorough testing must be conducted prior to launch. We will be making a public announcement, when this app is available for users to try. Thank you for your interest.

HI Maximo, as I think you already know we’ve recently released our new website builder called Webready. You can learn more about it here. www.usewebready.com. Current Tokeet users may login to webready using their credentials or click the Add On option in the top menu of TV3 to auto login.

Where’s that “significant update” then?

Hi Alistair. At present, the new website builder is still in development, but the timetable for release has still not been determined. I do not want to discourage you from pursuing a more urgent solution, if you deem it necessary. We just hope that you give our website builder update a look when we release it in beta. It will be free to test, at that time, so if you prefer the results that we provide, hopefully you will be one of our early adopters.