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    • H

      Call to our website for registering additional booking details
      Technical Help • website booking call registering additional • • Hafiz Choudhury  

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      Hi Hafiz. Sorry, but that is not possible. Reference numbers are generated randomly, and can't be predicted. The rest of the data fields you will be able to find in the data dictionary. You can read this help guide to learn more. Please let us know if you have any further questions. We're happy to help.
    • Rategenie is now integrated with Booking Automation! 🎉
      Announcements • rategenie integrated booking automation • • nauman shahzad  

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      No one has replied

    • M

      Automation trigger not sending email when booking is confirmed/cancelled
      Technical Help • booking automation email trigger sending • • Matthew Ward  

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      Hi Matthew. This will require you to provide information about your templates and triggers. It might be better if you contact us using the live chat button in the app, or sending an email to support@tokeet.com. We'll be happy to help resolve your issue.
    • F

      Booking Widget bug in Safari
      Technical Help • booking widget bug safari • • Future Marketing  

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      Hi. I see that our team was able to resolve your issue via live chat. Changing "async" to "defer" in the widget code will correct this issue. Please let us know if there is anything else we can assist you with. We're happy to help.
    • A

      Webready: New Booking Form Settings!
      Updates & Changes • booking webready settings form • • Andrianna Admin  

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      No one has replied

    • I

      Tokeet booking engine
      Improvements & Feature Requests • tokeet booking engine • • Irina Sheshina  

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      No one has replied

    • R

      After booking created manually it should land you in edit booking screen
      Improvements & Feature Requests • booking should created manually land • • Ryland Nelson  

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      C

      @Ryland-Nelson Great suggestion Ryland. I'll go ahead and submit the ticket for this improvement request. In the meantime, please see the below possible workflow for this. Create booking from Dashboard. Refresh the dashboard screen and open the booking from the activity feed.
    • Automata - Multiple "Booking Confirmed" triggers for AirBnB bookings
      Technical Help • booking automata multiple triggers confirmed • • Brightleap Apartments  

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      @Brightleap-Apartments We're seeing that the booking confirmation is actually coming in twice from Airbnb. That is the reason for the repeat firing of the triggers. I have sent you instructions via in-app live chat on how to proceed.

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