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Improvements & Feature Requests

• K

  Rategenie owner report
  owner rategenie report • • Konstantinos Kiamos  

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  @Ryland-Nelson Thanks. This information has been passed on to the Margins team. They will implement these reports if feasible.
• J

  Tokeet website image quality on mobile
  tokeet website mobile image quality • • Jack Poxon  

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  Hi Jack. Tokeet websites will be receiving a significant update in the new year. The specific issue you have noted will be corrected with that update. You can see some more information about it here: https://www.tokeet.com/community/topic/12/website-functionality/4
• K

  Aireply
  aireply • • Konstantinos Kiamos  

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  Hi Konstantinos. Development on Aireply continues. We're not able to reveal more than that, since the functionality has evolved since the launch of TV3.
• K

  API improvement
  api improvement • • Konstantinos Kiamos  

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  The feedback is appreciated. The ability to create and manage bookings directly via API is something that's relatively easy to implement, but difficult to manage, as it essentially turns our channel manager into a full-blown rental channel. This will require much more thought, deliberation, and planning before it is a feature that we are comfortable publishing. Unfortunately, it is not something that is planned for the near future. We will continue to grow the Client API as much as possible, but i can not guarantee that this level of functionality will be available anytime soon. If we do make it available, expect a major announcement about it from us.
• K

  BDC API
  api bdc • • Konstantinos Kiamos  

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  Thank you both for your feedback. The API team has been notified, and has informed me that there are ongoing developments in API functionality expansion. We are expecting some new API features in the first half of next year. Which features in particular, we're not currently able to reveal at the moment. Announcements will be made publicly once development nears completion, and the new functionality is ready to go live. We know you will enjoy the improvements to the app's performance.
• R

  Allow data dictionary items in Rental Instructions fields
  allow data dictionary items rental • • Ryland Nelson  

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  @Ryland-Nelson said in Allow data dictionary items in Rental Instructions fields: If the custom code is not setup for a certain rental it displays "undefined" . Making it basically useless to use. PLEASE MAKE IT DISPLAY NOTHING IF NOT ASSOCIATED WITH RENTAL INSTEAD OF UNDEFINED Hi Ryland. Unfortunately, your request to allow data codes inside data codes is not currently possible. This is something that might be considered for the future, but we have no timetable on if or when that could be implemented. Your second suggestion will be discussed with the developers. I agree with you on changing that behavior. Thanks for your feedback.
• A

  Website functionality
  website functionality • • Alistair Wood  

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  @Alistair-Wood Hi again Alistair, sorry about the delay. I'm no expert with the current Tokeet website system (I'm not a developer for Tokeet), but I believe that some data is loaded via AJAX (or equivalent JS lib/framework commands for loading dynamic content) and the main site's content is loaded in an iFrame. That means refreshing a page will drop you back to the initial load state of whatever is in your URL bar, to start. Anything that's been clicked in that window previously that doesn't append a URL query string will be lost. Sorry if this all seems like a long tangent, but you can see why a new version is being created though - there's some limiting foundational issues with the designs being turned out. Nevertheless, you can send me the sample page to look at - maybe there's a simple workaround for the time being. You're welcome to email it to me if you prefer - joel@tokeet.com
• A

  New Tokeet App
  tokeet app • • Alistair Wood  

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  @Alistair-Wood Point 2 & 3 have been ticketed and will be included in next release.
• C

  API link with Home Away
  api link home away • • Cath Colston  

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  This was happening a while back as I was going to be one of the trial users but it all went quiet, not sure what happened but it's definitely something that would be very useful.
• K

  Reviews report & management
  report reviews management • • Konstantinos Kiamos  

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• R

  Use payout rules to display profit in margins
  rules margins payout display profit • • Ryland Nelson  

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• R

  After booking created manually it should land you in edit booking screen
  booking should created manually land • • Ryland Nelson  

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  @Ryland-Nelson Great suggestion Ryland. I'll go ahead and submit the ticket for this improvement request. In the meantime, please see the below possible workflow for this. Create booking from Dashboard. Refresh the dashboard screen and open the booking from the activity feed.
• R

  Payment Activity Logs for Gateways do not retain history of all transactions
  payment activity logs gateways retain • • Ryland Nelson  

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• 

  A lot of guests are complaining about not being able to read the contract before uploading their ID
  are guests lot complaining being • • Blake Bettley  

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  Hi Blake. Thank you very much for your feedback. Photo ID request was made the first step in contract submission due to previous issues with guests signing the contract, and then exiting the page before submitting their photo ID. While we will discuss this matter again in the future, this behavior is unlikely to change in the near term, as we have seen a significant increase in photo ID submission as a result of moving the request from the end of the contract submission process to the beginning. If we can agree on a better solution for placement of the photo ID request, we will note the change publicly so that users are not caught off guard.
• K

  Fix cleaning fee setup
  fix cleaning fee setup • • Konstantinos Kiamos  

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  Hi Konstantinos, This is definitely an issue we are aware of. We look forward to updating everybody on some major improvements to the invoicing module which will address this need among others. Please look out for further updates on this. Thanks, Christian
• 

  Owner Center users: your opinions are wanted!
  owner are center users opinions • • Tokeet  

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  We add expenses in tokeet, and we manually re-add these to owner invoices. It would be AMAZING if there was an option to include expenses from tokeet on owner invoices.
• K

  Business info on guests details
  business info guests details • • Konstantinos Kiamos  

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  Hi Konstantinos. We have some exciting improvements relating to invoicing coming soon to Tokeet. We are well aware of this limitation that requires you to change the guest on the inquiry when you change the Bill To information. We are looking at solutions that will allow you to change both the Bill To and Bill From address. We are targeting before the end of this year for these improvements at the very latest. We will definitely be updating the entire user base when we have arrived at a final design and begin the process of building out the new features. Thanks as always for your suggestions. Christian
• K

  Automata trigger to respond to Airbnb inquiries and auto aprove
  automata airbnb trigger respond inquiries • • Konstantinos Kiamos  

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  K

  Its 100% possible. I am using a 3rd party service that is having this function, however, I was wishing to have all these under tokeet.
• 

  Rates Enhancement
  enhancement rates • • Blake Bettley  

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  Hi Blake. The Ignore for Booking.com feature does work with the Default rate. It applies to base, standard, promo, and group rates. Are you seeing different behavior in your use of the app? Also, are you referring to Rategenie or TV3?
• 

  Signature Contracts link expires after its been opened on a device
  signature link contracts expires been • • Blake Bettley  

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  Hi Blake. Yes, we updated the behavior of the app to allow template recipients to open the template on multiple devices and browsers. This is the new behavior you have experienced. Please let us know if you encounter any other issues with the app. Thank you for your feedback.