Hi Henzel. Thank you for your question. You are able to integrate your 3rd party website with Sympl through the use of widgets. You can use the widgets to display the calendar availability, and/or you can use widgets to accept booking inquiries. You can then go on to manually confirm those inquiries after verifying the details with the guest. You can learn more about it in this help article here. To access widgets, just sign into the App Store to subscribe to the Website Widgets module.

In order to integrate a bookable website with Sympl, I would like to recommend Webready. You can easily create a highly customizable website in seconds, and have it ready for publication in a matter of minutes. It really depends on your desired levels of customization. With the website, you can add a booking engine that will allow you to take instant bookings that instantly reflect in your Sympl calendar, and sync to your channels.

If you want to use a custom domain with Webready, we can set you up with a free trial of the Standard Plan, so that you can benchmark your booking performance using your official domain.

Please let me know if any of these solutions work for you.

Hi Rashpal. I have noted that this message has been responded to via email. Please let us know if you're still unable to see our correspondence.

Hi Dusan. Was I able to get you sorted on live chat? If not, please send another message there. I will consider this thread close for now.

Hi Hafiz. Sorry, but that is not possible. Reference numbers are generated randomly, and can't be predicted. The rest of the data fields you will be able to find in the data dictionary. You can read this help guide to learn more.

Please let us know if you have any further questions. We're happy to help.

Hi Seamus.

Is there a step by step process for starting with Tokeet? I would like to start with calendar syncing and setting prices in one place then pushing the to all channels. Where do I start first? Do you first add channels, rentals, rates, etc. I was hoping to see a tutorial for first timers.

Yes. You will want to start by connecting Airbnb first, if you already have listings there. This greatly streamlines the setup process by allowing you to import your rentals directly from Airbnb.

After that, you can continue connecting your other channels/OTAs. You can find all the steps for connecting to those channels in our Help Center.

If you would like a guided setup, you can schedule an onboarding call with our Tokeet Success team.

The onboarding call will allow you to ask any pending questions that you might still have, and we can provide you with a demonstration of the product as well. For more demos, you can also book a class in our Tokeet Academy.

Please let us know if you have any further questions. We're happy to help.

Hi Ged. Please message us via live chat, in order to investigate this issue. This will require account information that can't be shared here.

Hi Craig. You can connect to your agent's calendar using Unknown iCal connections. You will want to make export connections, and use those to let your agent pull data from your Tokeet calendar. You will then create import connections, and use the URLs provided by your agent to have Tokeet pull data from your agent's calendar.

You can learn more about it here: https://www.tokeet.com/help/ical-connections/what-if-my-channel-is-not-listed-in-tokeet

Hi Tan. Sorry for the inconvenience!

You can reset and unlock your password from the "forgot password" link: https://app.tokeet.com/forgot

If your IP address is blocked: please send us an email at support@tokeet.com with your IPv4 address from http://whatip.me/If you use our mobile app:  please log out of the app first--because it will keep trying to log in with the "old" password and lock you out again.

We have made a number of updates and bug fixes this quarter, including:

Updated: The contact data field behaviors for forms and contracts have now been merged. Forms can now display designated contact fields as read-only, and contracts can now retrieve contact details from designated contact fields. Learn more about it here.
Updated: When signing into a user account that does not have a phone number saved, a popup will appear requesting that a phone number be added to the account.
Fixed: When sending templates that contained a rental or inquiry data field, the Assigned Booking field was not showing the guest booking in the search results. This issue has been fixed.