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  • TV3 UPDATES | November 01 - November 30 2022

    As the holidays are coming up, we at Tokeet are still busy in making your experience great. In the month of November, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

    Updated: During Sign Up and on the connection wizard we have added a captcha for Airbnb

    Updated: We have added a Business Name field on step 3 of the Registration process

    Updated: On Dashboard, we have updated the Book A Domo button link to point to the Tokeet Customer Success team

    Updated: In the Channels module we have provided the ability to delete exported, imported iCal connections in bulk

    Updated: Within Tokeet allow users to disconnect from Charge Automation and other third-party integrations

    Updated: We have restricted unpaid Tokeet users from performing following Airbnb operations

    1- Change Synchronization

    2- Sync Images

    3- Update Listing Details

    4- Set Review Status

    Updated: We have improved UX of fixing channel rentals errors

    Updated: We have added a few amenities for Vrbo channel

    Updated: We have fixed a Vrbo issue where Channel Information & Connection Information table were showing twice in Connection Detail

    Fixed: Corrected a typo in the Airbnb success message

    Fixed: On the Billing Info page we have fixed an issue where fields hide behind the UPDATE button if the Name on Card is long

    Fixed: On the Billing Info page in the Subscribed Applications table we have rephrased "per rental per month" to "per month"

    Fixed: In Invoice Templates, we have prevented users to add emojis in Notes (Payment Terms, Payment Instructions, and Notes)

    Fixed: We have fixed an issue where TV3 is not showing the Automata icon next to messages sent by Automata

    Fixed: While closing the account we have added validation for the email field

    Fixed: We have fixed an issue where there was a mismatch in inquiries print preview

    Fixed: We have fixed an issue where a user was not able to select the Tokeet rental location

    Fixed: We have fixed an issue where the symbol for currencies other than $ is not correct for Push Notifications

    Fixed: We have removed the maximum stay validation (30 nights) while creating booking

    Fixed: On the Billing Info page we have fixed an issue where users on Yearly Plans are seeing per month in Subscribed App table

    Fixed: In the Users module we have fixed an issue with the Language (English (American) option showing twice) dropdown

    Fixed: We have hyperlinked guest portal link for automatic messages

    posted in Updates & Changes
  • TV3 UPDATES | October 01 - October 31 2022

    In the month of October, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

    Updated: We have provided the facility to update existing guest details when converting hold events to bookings

    Updated: When events overlap now we show a tooltip which shows info on all overlapping events

    Updated: Provided ability to upload PDF files while adding expenses

    Updated: Under Account Info, we now trim any spaces at the start or end of the Invoice No Prefix field

    Updated: We have added a tooltip for the Invoice No Prefix field

    Updated: Under Messages disabled Add Quote checkbox for Airbnb and Booking.com bookings

    Updated: When a user adds their first payment gateway it should be automatically set to default

    Updated: Under Rental Gallery we have added columns for Category and Description in the Image list view

    Updated: We have made an update where under Channel Details holidu active listings should display at the end of the list

    Updated: We have mapped House Rules in the HVMI listing details

    Updated: We have provided the ability to create/update/delete group rates via CAPI

    Updated: On Agenda Calendar notes icon should be highlighted only if there is an unread note

    Updated: Under user details, we have provided the ability to select and deselect what house staff can and cannot see

    Updated: We have provided support to remove booking fees for specific bookings i.e. direct bookings/repeat customers

    Fixed: We have fixed an issue where for today's date, the system was using the base rate instead of the standard rate

    Fixed: We have fixed an issue where Booking Charges in Print Preview don't match the Booking

    Fixed: We have fixed an issue where the Interstitial widget doesn't show the primary image set in Rental.

    Fixed: We have fixed an issue where the Additional Guest Fee gets removed when I add a discount/fee while updating booking charges

    Fixed: We have fixed an issue where the Guest Portal link shows as text when a message is sent to a guest via Automata Trigger

    Fixed: Under Automations we have fixed an issue where the "Last Triggered" column doesn't update if a user has selected all Channels and Rentals.

    Fixed: We have fixed an issue where invoice service fails when payment instructions were added to the invoice template

    Fixed: We have fixed an issue where the invoice wasn't automatically marked as Paid if Charge Invoice is checked and the invoice gets charged successfully

    Fixed: We have fixed an issue with notifications where the user is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest when it isn't

    Fixed: We have fixed an issue where today's standard rates are not being pushed to channels

    Fixed: We have fixed an issue where the application crashes when you click on a Vrbo booking

    Fixed: We have fixed an issue where Group Rates are not being recognized by the interstitial results page

    posted in Updates & Changes
  • Changes coming to Inquiry Data Feed

    To better facilitate our customers we will be updating our inquiry data feed to include additional information. The following additional information will be available with inquiry data feeds

    1- Guest secondary email
    2- Guest phone
    3- Guest address
    4- Number of nights
    Also, we have removed the below filter and replaced it with the Status dropdown. Now you can download confirmed bookings, cancellations, and inquiries using the Status filter.

    817b8949-943e-46fd-8968-d3501b5afc11-image.png
    60327438-74f9-434e-9627-2d7620894422-image.png

    The purpose of this post is to make you aware of this change so that you can modify your workflows when the change goes live on Dec 01, 2022.

    posted in Announcements
  • TV3 UPDATES | September 01 - September 30 2022

    In the month of September, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

    Updated: [Rentals] We have added the following Amenities in the Rentals module

    • Fridge

    • Bath

    • Shower

    • Washing Machine

    • Coffee Maker

    • Baby Cot

    • High Chair

    • Smoke Alarms

    • Dedicated Workspace

    • Microwave

    • Outdoor Dining Area

    • Lift

    Updated: [Rentals] We have implemented a feature request where COPY TERMS button will allow you to copy Check-In Instructions, Check-Out Instructions, Directions, House Rules, and Special Instructions along with Payment Terms and Payment Instructions

    Updated: [Booking Formula] Ability to select date period for a Booking Formula

    Updated: [Rental Amenities] Add Tooltips for channel icons

    Updated: [Hold Events] Added Created by column in Hold Events list

    Updated: [Data Feeds] Add a check-box option to select the base/nightly rate instead of the total cost when downloading data feeds

    Updated: [Data Feeds] Ability to filter inquiry data on basis of Source

    Updated: [Rentals] Allow mass deletion of images from rentals

    Updated: [Vrbo] Include timestamps for Availability Pull, Availability Push, and Rate Push

    Fixed: [Invoice Rules] Sorting on Last Triggered is not working correctly

    Fixed: [Inquiries/Bookings] User shouldn't be able to set negative nights while updating a booking

    Fixed: [Registration] On Registration step 3, users can skip to step 4 even if they don't enter the phone number

    Fixed: [LOS Discount] Remove the option to select Airbnb from production

    Fixed: [Payment Rules] Channel Column does not display the correct value

    Fixed: [Invoice Templates] In Invoice templates, the screen freezes after clicking on "Set Cost Formula"

    Fixed: [Rates] We have fixed an issue where a strange rate mapping was showing under the Rate Mappings tab

    Fixed: [Billing Info] We have fixed an issue to show Rategenie price up to 2 decimal places

    Fixed: [Interstitial Widget] We have provided the ability to filter results on the basis of guest count

    Fixed: [Interstitial Widget] Filter rentals from Results when maximum guests value is exceeded in search criteria

    Fixed: [Airbnb] Typo of "posting" as "postig"

    Fixed: [Invoices] We have fixed an issue where the browser gets stuck when accessing newly created auto invoice

    Fixed: [Invoices] We have fixed an issue where the correct currency symbol wasn't showing with newly created auto invoices if it is other than $

    Fixed: [Vrbo] Vrbo booking status is showing as paid

    Fixed: [Vrbo API] Availability Push to Vrbo is failing in case of overlapping hold events

    Fixed: [Vrbo] VRBO bookings are importing with the wrong timestamps for the guest_arrive and guest_depart fields

    Fixed: [HVMI] Rentals doesn't show at step 2 of the connection

    Fixed: [Airbnb] Airbnb import property feature is returning a 500 internal server error when there are asterisks in the property name

    Fixed: [Holidu] Fees display wrongs for Holidu bookings

    posted in Updates & Changes
  • Tokeet's integration with HKeeper!

    integrations-hkeeper.png

    Do you have repetitive, time consuming tasks that you’ll like to automate or have trouble keeping track of all aspects of your vacation rental business?

    HKeeper is the all in one universal solution for any type of property management that helps you to manage your tasks, staff and data efficiently.

    HKeeper software 100% simplifies and speeds up workflows, alleviating the burnout and fatigue that come from completing the same task over and over again on a daily basis.

    What’s most important is that it has the power to scale as your businesses grow and workflows become more complex.

    HKeeper is able to automate up to 70-90% of workflows.

    Click here to get started or check out our blog for more information on HKeeper.

    posted in Announcements
  • Signature Updates | September 26, 2022

    We have made a number of updates and bug fixes this quarter, including:

    Updated: The contact data field behaviors for forms and contracts have now been merged. Forms can now display designated contact fields as read-only, and contracts can now retrieve contact details from designated contact fields. Learn more about it here.
    Updated: When signing into a user account that does not have a phone number saved, a popup will appear requesting that a phone number be added to the account.
    Fixed: When sending templates that contained a rental or inquiry data field, the Assigned Booking field was not showing the guest booking in the search results. This issue has been fixed.

    posted in Updates & Changes
  • RE: API or Calendar integration into other platforms?

    Yes, you can do it via iCal if the other application allows an iCal connection. Below is the help article explaining the process
    https://www.tokeet.com/help/ical-connections/connecting-ical-channel

    posted in Improvements & Feature Requests
  • RE: Change calendar start day to Sunday

    @Candace-Schwab Yes, we submitted an enhancement request for the Tokeet calendar. I just wanted to make sure that I did not misunderstand your original request, so I also provided instructions on how to change the calendar in the editor.

    posted in Technical Help
  • RE: Change calendar start day to Sunday

    Hi again Candace. You can set the day that starts each week in the website editor: a589ace4-b991-43cb-bce8-f3cb011c500c-image.png

    Please let us know if this solution satisfies your request.

    posted in Technical Help
  • RE: Change calendar start day to Sunday

    Hi Candace. At present that is not possible. However, we have submitted an enhancement request for the developers' consideration. They will assess the feasibility, and if the request is approved, they will implement the feature in a future update. We will make an announcement if a feature is ready for release.

    posted in Technical Help