SOS! HOLDS DISAPPEARED FROM TOKEET

[Ana Chavarria]

Anyone else having their holds in tokeet disappearing as of this morning? ALL of our holds got taken down.

[Ana Aveiro]

HELP . Is URGENT

[Ana Chavarria]

@Ana-Aveiro do you have the same problem?

[Ana Aveiro]

Yes, but the support already contact and they are working to fix it.

[Duane]

Hi. Thank you for bringing this to our attention. We have deployed a fix. Please clear your browser cache, and sign back into Tokeet in order to restore your hold events. Your channel calendars should not have been affected, but we advise that you check anyway, to verify. Please contact support via in-app live chat, if you encounter any difficulties. It will allow for easier ticketing and tracking.