@Bali-Vacation-Homes-www-balivacationhomes-com-Luxury-Villas-in-Bali @Greg-Dbc This has been ticketed for a fix.

It's because they haven't implemented the BDC messaging API and instead rely on the booking.com email address. If you send the guest a message and they reply, it works OK, but if the guest sends you a new message via the booking on BDC it doesn't link together properly. This has been an issue for me for ages though, not just recently.

@Ryland-Nelson we can add these for sure. I'll have the team save them as feature requests. Thanks.