I see that the team has continued to work on this issue on the thread you started on the Help side, including some testing today.

I can see potential for redundancy if we are keeping threads for the same issue on the Help chat and the Community Board, however it might be useful since this one started to know if any other clients are having a similar experience.

Please address these kinds of questions (user procedures) to the online chat support team on the Tokeet Help page, contact button. We'll be better able to interact with you in real time to figure out what the issue is.

Thanks, I'm going to ask our Automata Product Manager to look at this.

Thanks. I'm going to check with our Tokeet Product Manager on this.

Thanks for the heads-up. I'm going to ask our SEO expert to take a look at this.

Like all software companies, we'd like to distinguish between bugs and enhancement requests. Bugs are problems that surface when a feature doesn't work like it used to, or is documented. Enhancement requests are when you'd like to see a new feature, or have an idea to upgrade a current feature. Please use this board for reporting ENHANCEMENT REQUESTS in an appropriate feature topic.

Guidelines: Whenever possible, include

1. Description of your need, in functional (non-software) terms.
2. Description of how you imagine that working in software terms.
3. Description of the impact to your business.
4. Any workarounds you have tried or are doing.

Diagrams, links, and whatever else you want to supply are welcome. We will post thoughts and status in the same topic.

Like all software companies, we'd like to distinguish between bugs and enhancement requests. Bugs are problems that surface when a feature doesn't work like it used to, or is documented. Enhancement requests are when you'd like to see a new feature, or have an idea to upgrade a current feature. Please use this board for reporting BUGS in an appropriate feature topic.

Guidelines: Whenever possible, include

1. Description of the expected result
2. Description (and/or screenshot) of the actual result
3. Description of the impact to your business
4. Any workarounds you have tried or are doing
5. Comments about any known conditions that cause different behavior.
6. The device, operating system, and browser you are using.

We will post status and answers in the same topic.