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    • Signature Updates | January - October 2020
      Updates & Changes • updates signature 2020 january october • • Duane  

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    • Automata Updates | January - October 2020
      Updates & Changes • updates automata 2020 january october • • Duane  

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    • Introducing the Tokeet Affiliate Program for 2020
      Announcements • tokeet introducing 2020 affiliate program • • John Pras  

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    • AirBNB authentication issue - March 12, 2020
      Technical Help • airbnb 2020 issue march authentication • • Glenn  

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      @Sam-Jones Sam, we've tried having weekend support in the past, and the fact is that our ticket volume goes way down on weekends. We have some weekend support, but generally there aren't many open tickets when our Asia team starts on their Monday mornings. Please let me know if Customer Support was not able to help you this morning.
    • System downtime, March 9, 2020
      Technical Help • 2020 march system downtime • • Glenn  

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      @JJ-Cale Most topics have replies from senior personnel, though I agree it will be better when we can build a faster rhythm. Still, I think this forum has the potential to become an excellent place to centralize interaction so that the same information reaches everyone as soon as possible. With regard to upgrading customer support, I am currently actively recruiting in new regions to improve our clock coverage and overall quality. This is in addition to several initiatives to strengthen the skill sets of our team internally. Stay tuned! Glenn "If you believe, I know you will find There ain't nothing like the sensitive kind"

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