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  • RE: API link with Home Away

    Hey guys, there is a backlog with getting the Homeaway integration certified. We are awating them at this point. No specific date has been set yet. We apologize for the delay.

    posted in Improvements & Feature Requests
  • RE: VRBO API for less then 5 property minimum

    Hey Leonardo, please reach out to one of our solutions consultants at stefan@tokeet.com. I would love to hear more about how you use this feaure.

    posted in Announcements
  • RE: Update on Website Buider

    HI Maximo, as I think you already know we've recently released our new website builder called Webready. You can learn more about it here. www.usewebready.com. Current Tokeet users may login to webready using their credentials or click the Add On option in the top menu of TV3 to auto login.

    posted in Improvements & Feature Requests
  • RE: Please connect with check in software like wishbox

    HI Irina, we do connect with Wishbos and they are one of our integration partners. You can reach out to them for details of setting up the connection. Cheers.

    posted in Improvements & Feature Requests
  • Announcing Webready - The best website builder for short-term rentals

    alt text

    We are excited to announce the release of Webready, the latest addition to Tokeet’s suite of products! With Webready, your website can become your primary booking channel!

    Webready allows you to create outstanding, high-quality websites for your short-term rentals. Its easy to follow design guides you through the process, from selecting one of the many new templates for single and multiple rental websites to adding or purchasing a domain that suits your business.

    You’ll be able to easily adjust the menu and pages for your website and we’ve also added a very simple and quick SSL process to ensure that it is secured. Webready offers enhanced features such as the booking engine and many more, taking your feedback into account.

    Webready delivers fully responsive designs on all devices, coupon codes, improved SEO, and even its own Rates module.

    Current Tokeet users can login to Webready today. You may also auto-login from within TV3 or Sympl CM by clicking the Add Ons top menu option, then selecting Webready. Webready is also available as an add on product on our Tokeet App Store.

    Webready is a separate product within the Tokeet product suite. It does have a FREE plan for creating a single rental website. However, you must upgrade to create multi-rental websites. Please click here to learn more about Webready Pricing.

    Read more here.

    As always, please contact support with any questions.

    posted in Announcements
  • RE: No Regular Updates

    Hi Rodney,
    Allow me to follow on Duane's message. There have not been any chances to services during the crisis. We remain fully staffed in all regions and have even added staff in some of our roles. Further, during the Pandemic Tokeet has been working hard on new products and features which we will soon be announcing broadly. Some of our customers have already been in the beta program for these products and we are working through the final stages of release.

    • We have completed development of our new website builder called WebReady and are currently in beta.
    • We have also completed development of our staff management application called Checklist, which is also in beta.
    • Finally, we are testing and will soon release a new channel manager called Sympl, designed for smaller property managers.

    Stay tuned to hear more about these products as they emerge from beta and go into general availability.

    Kwesi

    posted in Updates & Changes
  • RE: Tokeet and Automata triggers not firing

    We were able to re-send all the messages that didn’t send except for the ones that were time-based.

    To be on the safe side, we went back a little extra far so some messages may have been sent twice.

    posted in Technical Help
  • Tokeet and Automata triggers not firing

    At present, we are experiencing an outage in both Tokeet and Automata automated messaging (triggers) and possibly automatic invoicing. This has resulted in events not firing when they are supposed to. Our team has identified the issue, are we are currently working on a fix. We hope to have this resolved as soon as possible.

    In the meantime, please manually send any messages that would have been sent with your automation since 5:36pm UTC. This will allow you to maintain timely communication with your guest. Once a fix is in place, we will follow-up with you in this chat. We apologize for the inconvenience, and thank you for your patience.

    posted in Technical Help
  • RE: More COVID-19 Help From Tokeet

    @Hugo-Candeias - Beta testing is starting the first week of August.

    posted in Announcements
  • RE: Tokeet emails go to spam

    @Konstantinos-Kiamos
    Konstantinos... I checked in with Product Management and was told that they do intend to fix it... should be weeks not months away. Maybe sooner, but I don't want to overpromise.

    posted in Technical Help