Dear users,

Due to Tokeet’s implementation of Strong Customer Authentication (SCA) in the billing process, we will be removing all credit card triggers from our Automata application.

Stripe’s implementation of SCA protocols means that we are no longer notified of specific card-related activities, and these trigger types are no longer valid. If you are currently using any of the following trigger events, please be advised that they will no longer fire, and will be removed from the application in the near future.

• Card Accepted
• Card Declined
• Card Rejected
• Card Deleted

In the meantime, we will continue to explore new ways of making your billing notification workflow more efficient in the future. Please stay tuned for future announcements, as we have new and exciting billing enhancements already in the works. We look forward to hearing your feedback when they are officially announced. Thanks!

Hi Blake. The Ignore for Booking.com feature does work with the Default rate. It applies to base, standard, promo, and group rates. Are you seeing different behavior in your use of the app? Also, are you referring to Rategenie or TV3?

@Brightleap-Apartments Thanks for the feedback. Regarding the formatting of the updates, we will improve the descriptiveness of the fixes in future updates, within reason. Sorry if this list is not clear enough.

As for #1 of the Q3 updates, I have sent you a PM on here, and I will send one via in-app live chat shortly. I would like some more information about the specifics of what you have experienced, as this issue was resolved a week ago. Some additional information would allow me to properly identify exactly what is happening in your account. Thank you.

Hi. Thank you for bringing this to our attention. We have deployed a fix. Please clear your browser cache, and sign back into Tokeet in order to restore your hold events. Your channel calendars should not have been affected, but we advise that you check anyway, to verify. Please contact support via in-app live chat, if you encounter any difficulties. It will allow for easier ticketing and tracking.

Hi Jack. Tokeet websites will be receiving a significant update in the new year. The specific issue you have noted will be corrected with that update.

You can see some more information about it here: https://www.tokeet.com/community/topic/12/website-functionality/4

Hi Lam. Webready allows for multi-lingual websites. You can learn how to use the feature here: https://usewebready.com/help/webready-translator/webready-translator-languages

I see that you have German and English on your website, but you have not enabled the language translator yet:

In the editor, go to Language Settings, and enable the feature. This will allow your website to display in the different languages that you have selected.

Hi Alistair. Homeaway API integration is still in development. Release of the API has been delayed until later this year.

@Leonardo-Martinez said in API link with Home Away:

@Duane Hi Duane. Any update on the HomeAway API?

Hi Leonardo. We have been given a timeline of Fall by Homeaway. That is the latest information available at this moment. We would like to move faster, but we must work with their schedule.

Please let us know if you have any further questions. We’re happy to help.