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    Topics created by Blake Bettley

    • Stripe Payments via Booking.com
      Technical Help • stripe via booking.com payments • • Blake Bettley  

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      No one has replied

    • A lot of guests are complaining about not being able to read the contract before uploading their ID
      Improvements & Feature Requests • are guests being lot complaining • • Blake Bettley  

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      Hi Blake. Thank you very much for your feedback. Photo ID request was made the first step in contract submission due to previous issues with guests signing the contract, and then exiting the page before submitting their photo ID. While we will discuss this matter again in the future, this behavior is unlikely to change in the near term, as we have seen a significant increase in photo ID submission as a result of moving the request from the end of the contract submission process to the beginning. If we can agree on a better solution for placement of the photo ID request, we will note the change publicly so that users are not caught off guard.

    • Rates Enhancement
      Improvements & Feature Requests • rates enhancement • • Blake Bettley  

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      Hi Blake. The Ignore for Booking.com feature does work with the Default rate. It applies to base, standard, promo, and group rates. Are you seeing different behavior in your use of the app? Also, are you referring to Rategenie or TV3?

    • Signature Contracts link expires after its been opened on a device
      Improvements & Feature Requests • signature link contracts expires been • • Blake Bettley  

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      Hi Blake. Yes, we updated the behavior of the app to allow template recipients to open the template on multiple devices and browsers. This is the new behavior you have experienced. Please let us know if you encounter any other issues with the app. Thank you for your feedback.

    • Tokeet Calendar not showing ‘Day specific pricing’
      Technical Help • tokeet calendar showing specific ‘day • • Blake Bettley  

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      @Blake-Bettley said in Tokeet Calendar not showing ‘Day specific pricing’: Actual AirBnB DSP rate: 132 Hi Blake, This is a known display issue in Tokeet Rates Calendar and already logged in our system. We will let you know when it's get fixed. Thanks again for bringing it to our attention.