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SIGNATURE unusable

Scheduled Pinned Locked Moved Technical Help
signatureunusable
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  • H Offline
    Hervé GATE
    last edited by 15 Jan 2020, 18:41

    The SIGNATURE module has been unusable for several weeks. The FIELDS of data walk around the document/contract and unfortunately never appear where they are positioned.

    1 Reply Last reply Reply Quote 0
    • S Offline
      SZ A STAFF
      last edited by 18 Jan 2020, 02:30

      Fix is coming soon

      D 1 Reply Last reply 20 Jan 2020, 00:01 Reply Quote 0
      • D Offline
        David Nicoll @SZ A
        last edited by 20 Jan 2020, 00:01

        @SZ-A Please define soon. Are we expected to just wait or can you give us more information than “soon”.

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        • H Offline
          Hervé GATE
          last edited by 21 Jan 2020, 20:39

          The SIGNATURE module has been working again since yesterday. Correction applied. My tests are positive. Thank you… even though it took me a very, very long time.

          1 Reply Last reply Reply Quote 0
          • D Offline
            Duane Moderator STAFF
            last edited by 5 Feb 2020, 10:12

            Hi Herve. We apologize for the issues you were experiencing. The team as indeed resolved this issue. Please let us know if you experience any other difficulties with our product. We’re happy to help.

            1 Reply Last reply Reply Quote 0
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