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Tokeet Community: Change username - invalid password

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tokeetcommunitychangeusernameinvalid
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  • A Offline
    Aswin Rianganand
    last edited by 7 Sept 2019, 11:37

    Tried to change username for this website and use the same password to login but getting invalid password error.

    J 1 Reply Last reply 12 Sept 2019, 16:11 Reply Quote 1
    • G Offline
      Glenn
      last edited by 9 Sept 2019, 23:57

      Please address these kinds of questions (user procedures) to the online chat support team on the Tokeet Help page, contact button. We’ll be better able to interact with you in real time to figure out what the issue is.

      ===== Glenn Mar / VP of Client Services =====

      1 Reply Last reply Reply Quote 0
      • J Offline
        jtbennett STAFF @Aswin Rianganand
        last edited by 12 Sept 2019, 16:11

        @Aswin-Rianganand Hi Aswin - are you logging in with your email address or the user name? Only the email address will be accepted. Are you posting from the account in question?

        If you’re certain there’s an error in the process, please click on my profile and start a chat with me - then let me know what you’d like to change your info to and I’ll do it manually so you won’t have to wait for the dev team to sort it out.

        1 Reply Last reply Reply Quote 0
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