Can't access API

  • We're trying to access the Tokeet API, but even simple calls such as getting the current user give us the following error:

       "error": {
          "message": "You are not authorized to access the specified resource. Please check your apikey and account id.",
          "code": 401

    The URL is:{{account}} where account is set to our account ID, and the Authorization header contains our API key.

    Is there something else we need to do to enable API access?

  • STAFF Moderator

    Hi Andrew. Would you be please contact us via live chat in the app, so that you can discreetly share the relevant information, including account ID and API key? This information will help us to expedite the resolution of your case. Your assistance is greatly appreciated.

  • I am having the same problem as the above. Please help.

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