Posts made by SZ A

SZ A

Happy New Year. Below is a quick overview of January updates

Updated: We have added Created By column in the Expenses module

Updated: We have added the following additional information to the inquiry feed
Guest secondary email
Guest phone
Guest address
Number of nights

Updated: Forgot password link now expire after a user has reset their password

Updated: We have added a grace period banner if card payment fails

Updated: On invoices, at the bottom right we have added additional lines to Itemize. Vat Total, Net Total (Without vat) and Gross Total (Including Vat)

Updated: We have added a new landing page that confirms verification when the user clicks on the email verification link

Updated: On Dashboard, we have added an entry in Activity Feed when someone adds/deletes a hold event

Updated: We have added Safely company to Tokeet/Sympl integrations page on the website

Updated: We have provided the ability to colour code hold events just like bookings

Updated: We have updated the rental requirement from 5 to 15 for connecting with Holidu

Updated: For Vrbo and Marriott users shouldn’t be able to connect if Stripe is not connected as a payment gateway

Fixed: We have fixed an issue where the mobile app was not working for iPhone 14 Pro Max

Fixed: We are now showing guest secondary email addresses in the downloaded CSV file

Fixed: We have fixed an issue where the Total displays as 0 in the fired automation message when a booking is created from the Tokeet website

Fixed: We have fixed an Agenda calendar issue where Notes should be highlighted/unhighlighted without a refresh

Fixed: We have provided the facility to disconnect the last payment gateway even if it is set as default

Fixed: We have fixed an issue where If the apply booking fee is unchecked while creating a booking, tax should not be applied to that Fee

Fixed: We have fixed an issue where the page gets stuck when you click on the notifications icon

Fixed: For Rentals United we have fixed an issue where values under the connection status table and Activity Logs don’t update

Fixed: Under User Settings, users shouldn’t be able to type characters in the Phone field

SZ A

Below is a quick overview of December updates

Updated: In Expenses, we have disabled the Recurring Monthly field and added the following tooltip

This feature works only if you have entered the Due Date

Updated: We have updated the loading animation for TV3

Updated: We have put the Community link in the Get Help bubble

Updated: Added Sympl on the Login/Signup page

Updated: Added copy icon in front of data feed URL

Updated: We have provided the ability to set a pet fee for ABB listings

Updated: We have made the “Schedule Onboarding” button visible only to Paid users during their first paid month, this button should be hidden during the trial and after the first Paid month

Fixed: In inquiries, we have fixed an issue where the amount shouldn’t lose focus while editing booking charges

Fixed: We have fixed an Expedia rate push issue, where the amount wasn’t rounding properly

Fixed: We have fixed an issue where disabled payment gateways shouldn’t show on an invoice

Fixed: We have fixed an issue with the inquiry widget where a user wasn’t able to select the previous year

Fixed: We have rephrased the success message when a task is marked as complete

Fixed: We have fixed an issue where a user wasn’t able to disconnect from Wheelhouse

Fixed: We have fixed an issue where files aren’t accessible to guests when a message is sent from mobile

Fixed: We have fixed an issue where the round, green Reply button for inquiries and messages is always too low on the screen and hard to access

Fixed: We have fixed an issue where a user wasn’t able to convert a Hold Event into a booking

Fixed: We have fixed an issue where users shouldn’t be able to access websites after switching to Free Plan

Fixed: We have fixed an issue where setting one rental as Ready (green), other rental status changes to Not Ready (red)

Fixed: We have fixed an issue where Tasks are disappearing once created

Fixed: We have rephrased the message which shows when the booking is submitted from Booking Engine

SZ A

@Greg-Dbc @Bali-Vacation-Homes-www-balivacationhomes-com-Luxury-Villas-in-Bali This issue has been fixed. Please let us know if you are still facing it.

SZ A

As the holidays are coming up, we at Tokeet are still busy in making your experience great. In the month of November, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

Updated: During Sign Up and on the connection wizard we have added a captcha for Airbnb

Updated: We have added a Business Name field on step 3 of the Registration process

Updated: On Dashboard, we have updated the Book A Domo button link to point to the Tokeet Customer Success team

Updated: In the Channels module we have provided the ability to delete exported, imported iCal connections in bulk

Updated: Within Tokeet allow users to disconnect from Charge Automation and other third-party integrations

Updated: We have restricted unpaid Tokeet users from performing following Airbnb operations

1- Change Synchronization

2- Sync Images

3- Update Listing Details

4- Set Review Status

Updated: We have improved UX of fixing channel rentals errors

Updated: We have added a few amenities for Vrbo channel

Updated: We have fixed a Vrbo issue where Channel Information & Connection Information table were showing twice in Connection Detail

Fixed: Corrected a typo in the Airbnb success message

Fixed: On the Billing Info page we have fixed an issue where fields hide behind the UPDATE button if the Name on Card is long

Fixed: On the Billing Info page in the Subscribed Applications table we have rephrased “per rental per month” to “per month”

Fixed: In Invoice Templates, we have prevented users to add emojis in Notes (Payment Terms, Payment Instructions, and Notes)

Fixed: We have fixed an issue where TV3 is not showing the Automata icon next to messages sent by Automata

Fixed: While closing the account we have added validation for the email field

Fixed: We have fixed an issue where there was a mismatch in inquiries print preview

Fixed: We have fixed an issue where a user was not able to select the Tokeet rental location

Fixed: We have fixed an issue where the symbol for currencies other than $ is not correct for Push Notifications

Fixed: We have removed the maximum stay validation (30 nights) while creating booking

Fixed: On the Billing Info page we have fixed an issue where users on Yearly Plans are seeing per month in Subscribed App table

Fixed: In the Users module we have fixed an issue with the Language (English (American) option showing twice) dropdown

Fixed: We have hyperlinked guest portal link for automatic messages

SZ A

In the month of October, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

Updated: We have provided the facility to update existing guest details when converting hold events to bookings

Updated: When events overlap now we show a tooltip which shows info on all overlapping events

Updated: Provided ability to upload PDF files while adding expenses

Updated: Under Account Info, we now trim any spaces at the start or end of the Invoice No Prefix field

Updated: We have added a tooltip for the Invoice No Prefix field

Updated: Under Messages disabled Add Quote checkbox for Airbnb and Booking.com bookings

Updated: When a user adds their first payment gateway it should be automatically set to default

Updated: Under Rental Gallery we have added columns for Category and Description in the Image list view

Updated: We have made an update where under Channel Details holidu active listings should display at the end of the list

Updated: We have mapped House Rules in the HVMI listing details

Updated: We have provided the ability to create/update/delete group rates via CAPI

Updated: On Agenda Calendar notes icon should be highlighted only if there is an unread note

Updated: Under user details, we have provided the ability to select and deselect what house staff can and cannot see

Updated: We have provided support to remove booking fees for specific bookings i.e. direct bookings/repeat customers

Fixed: We have fixed an issue where for today’s date, the system was using the base rate instead of the standard rate

Fixed: We have fixed an issue where Booking Charges in Print Preview don’t match the Booking

Fixed: We have fixed an issue where the Interstitial widget doesn’t show the primary image set in Rental.

Fixed: We have fixed an issue where the Additional Guest Fee gets removed when I add a discount/fee while updating booking charges

Fixed: We have fixed an issue where the Guest Portal link shows as text when a message is sent to a guest via Automata Trigger

Fixed: Under Automations we have fixed an issue where the “Last Triggered” column doesn’t update if a user has selected all Channels and Rentals.

Fixed: We have fixed an issue where invoice service fails when payment instructions were added to the invoice template

Fixed: We have fixed an issue where the invoice wasn’t automatically marked as Paid if Charge Invoice is checked and the invoice gets charged successfully

Fixed: We have fixed an issue with notifications where the user is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest when it isn’t

Fixed: We have fixed an issue where today’s standard rates are not being pushed to channels

Fixed: We have fixed an issue where the application crashes when you click on a Vrbo booking

Fixed: We have fixed an issue where Group Rates are not being recognized by the interstitial results page

SZ A

To better facilitate our customers we will be updating our inquiry data feed to include additional information. The following additional information will be available with inquiry data feeds

1- Guest secondary email
2- Guest phone
3- Guest address
4- Number of nights
Also, we have removed the below filter and replaced it with the Status dropdown. Now you can download confirmed bookings, cancellations, and inquiries using the Status filter.

The purpose of this post is to make you aware of this change so that you can modify your workflows when the change goes live on Dec 01, 2022.

SZ A

In the month of September, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

Updated: [Rentals] We have added the following Amenities in the Rentals module

Fridge
Bath
Shower
Washing Machine
Coffee Maker
Baby Cot
High Chair
Smoke Alarms
Dedicated Workspace
Microwave
Outdoor Dining Area
Lift

Updated: [Rentals] We have implemented a feature request where COPY TERMS button will allow you to copy Check-In Instructions, Check-Out Instructions, Directions, House Rules, and Special Instructions along with Payment Terms and Payment Instructions

Updated: [Booking Formula] Ability to select date period for a Booking Formula

Updated: [Rental Amenities] Add Tooltips for channel icons

Updated: [Hold Events] Added Created by column in Hold Events list

Updated: [Data Feeds] Add a check-box option to select the base/nightly rate instead of the total cost when downloading data feeds

Updated: [Data Feeds] Ability to filter inquiry data on basis of Source

Updated: [Rentals] Allow mass deletion of images from rentals

Updated: [Vrbo] Include timestamps for Availability Pull, Availability Push, and Rate Push

Fixed: [Invoice Rules] Sorting on Last Triggered is not working correctly

Fixed: [Inquiries/Bookings] User shouldn’t be able to set negative nights while updating a booking

Fixed: [Registration] On Registration step 3, users can skip to step 4 even if they don’t enter the phone number

Fixed: [LOS Discount] Remove the option to select Airbnb from production

Fixed: [Payment Rules] Channel Column does not display the correct value

Fixed: [Invoice Templates] In Invoice templates, the screen freezes after clicking on “Set Cost Formula”

Fixed: [Rates] We have fixed an issue where a strange rate mapping was showing under the Rate Mappings tab

Fixed: [Billing Info] We have fixed an issue to show Rategenie price up to 2 decimal places

Fixed: [Interstitial Widget] We have provided the ability to filter results on the basis of guest count

Fixed: [Interstitial Widget] Filter rentals from Results when maximum guests value is exceeded in search criteria

Fixed: [Airbnb] Typo of “posting” as “postig”

Fixed: [Invoices] We have fixed an issue where the browser gets stuck when accessing newly created auto invoice

Fixed: [Invoices] We have fixed an issue where the correct currency symbol wasn’t showing with newly created auto invoices if it is other than $

Fixed: [Vrbo] Vrbo booking status is showing as paid

Fixed: [Vrbo API] Availability Push to Vrbo is failing in case of overlapping hold events

Fixed: [Vrbo] VRBO bookings are importing with the wrong timestamps for the guest_arrive and guest_depart fields

Fixed: [HVMI] Rentals doesn’t show at step 2 of the connection

Fixed: [Airbnb] Airbnb import property feature is returning a 500 internal server error when there are asterisks in the property name

Fixed: [Holidu] Fees display wrongs for Holidu bookings

SZ A

Yes, you can do it via iCal if the other application allows an iCal connection. Below is the help article explaining the process
https://www.tokeet.com/help/ical-connections/connecting-ical-channel

SZ A

In the month of August, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

Updated: We have released a brand new Tokeet website. You can see it here https://www.tokeet.com/

Updated: We have provided the ability to clone inquiries/ bookings

Updated: We have updated the Add-Ons table to the Billing Info page

Updated: Within Tokeet we have provided the ability to disconnect from Vrbo

Updated: We have added the Last Login column on the user’s list

Updated: Under User Settings, we have updated the success message when Admin/PM adds a new user

Updated: Under User Settings, we have made sure that the checkbox for enabling Checklist should be available only for Property Managers

Updated: For newly implemented API channels i.e. Vrbo, Marriott, Holidu clicking on FIX should expand/close the list so users can see what is wrong

Updated: On the Planning calendar, we have added the number of nights in the grey popup

Updated: For Airbnb, we have added Listing Status under Channels Details and in Connection Details

Updated: We have provided the ability to download booking formula value when exporting inquiry/booking report

Updated: For Airbnb, under Booking Preferences, we have added the “9 months in advance” option in the “How far in advance may a guest book?” dropdown

Updated: For paid invoices, we have made Expiry Date as Read Only

Updated: Under Invoices, we have added a tooltip for Expire Date field

Fixed: Under Invoices, we have fixed an issue where “Invoice No Prefix” doesn’t apply when an invoice is created from the Invoice Template

Fixed: We have fixed an auto invoice issue where the Booking Fee description doesn’t show on the automatically created invoice

Fixed: On Push All Rates overlay, we have fixed an issue where if a user selects one channel other channels shouldn’t disappear

Fixed: We have restricted users from putting 0 in Discounts & Fees field when creating a booking from Tokeet

Fixed: Under Rentals, we have fixed an issue where Delete Whole Rental button appears disabled

Fixed: Under Invoices, we have made the Invoice Template field mandatory when manually applying the invoice template

Fixed: We have fixed an issue where the user is getting kicked out of the app every time they click the Pay With Card button

Fixed: We have fixed an issue where the Search button for the interstitial widget doesn’t work

Fixed: We have fixed an issue where Dynamic Group Rates do not show on the interstitial widget results page

Fixed: We have fixed an issue where a Rental is deleted in TV3 but not in Webready

Fixed: We have fixed an issue where Webready channel adjustment appears twice on the Rates calendar

SZ A

@Bali-Vacation-Homes-www-balivacationhomes-com-Luxury-Villas-in-Bali @Greg-Dbc This has been ticketed for a fix.

SZ A

Hi @Bali-Vacation-Homes-www-balivacationhomes-com-Luxury-Villas-in-Bali We will try to reproduce this issue on our end. Would you be so kind to provide browser and OS details? A quick loom video might help us as well.

SZ A

We have made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

Updated: We have rolled out per rental pricing for TV3

Updated: We have released API integration with Holidu

Updated: In the Users module we are showing apostrophes in case the email address is long

Updated: We have added the booking source in the Inbox view

Updated: We have added the “Apply Invoice Template” option in the inbox view

Updated: We have made a change where when an admin user of a paying (not trial) account logs in to the Channel Manager and either their phone number or the account phone number is not populated they will see a popup to enter them

Updated: We have added a channel field on the Booking Fees popup so you can specify which fee should apply on which channel bookings

Fixed: We have fixed an issue where Discount, and Fees do not appear on Auto generated invoice

Fixed: We have fixed an issue with auto invoicing where the fee set on the template level is causing the fee set on the Rental level to appear twice

Fixed: We have fixed an issue with auto invoicing where a huge fee amount gets added to generated invoice automatically

Fixed: We have fixed an issue with invoicing where the Booking Fee shows twice on an invoice

Fixed: We have fixed an issue with auto invoicing where for dashboard bookings, discounts that are manually added to a booking are doubled when the automated invoice is created

Fixed: We have fixed an issue with the Signup button on the Registration page

Fixed: We have fixed an issue with Airbnb bookings where in case of a request to book status doesn’t update to paid when the booking is confirmed

Fixed: We have fixed an issue with the channels filter in invoice rules

Fixed: We have fixed an issue where when you add Webready channel adjustment it shows twice on Rates Calendar

Fixed: We have fixed an issue where the Tokeet Dashboard option was not showing in the Channels filter for Channel Adjustments

Fixed: We have fixed an issue where icons in the Inbox view are overlapping

Fixed: We have fixed an issue where Airbnb listings disappear on page refresh

Fixed: We have fixed an issue where payment terms from Vrbo don’t show at step 2 of the wizard

Fixed: We have fixed an issue where chosen line item wasn’t deleted from the invoice

Fixed: We have fixed an issue with data feeds where a 400 error was showing when you try to export data

Fixed: We have removed the date format from the front of From and Until fields on Add Rate popup

Fixed: We have fixed an issue with invoices where the preview was displaying when you try to print it from the list view

Fixed: We have fixed a UI issue with the Actions icon in the Inbox view

Fixed: We have fixed a typo on the integrations page under Duve integration

Fixed: We have removed the following events from slack integration

Contract Signed, Contract Rejected, Time-based Event, iCal Import Error, Critical Error

Fixed: We have made the interstitial widget and search widget HTTPS compatible

Fixed: We have fixed a sorting issue with upcoming departure widget on the Dashboard

Fixed: We have fixed a sorting issue with the upcoming arrivals widget on Dashboard

Fixed: We have fixed a broken link with TV3 websites

Fixed: In Rentals module, we have rephrased “United Kingdom of Great Britain and Northern Ireland” to “United Kingdom” in the Country dropdown

Fixed: We have fixed an issue where the rates calendar was breaking

Fixed: We have fixed an issue where the time displays wrong (12 AM displays as 12 PM) under Account Info

Fixed: We have fixed an issue with Automation where the data dictionary icon wasn’t showing when I try to edit the Push Notification trigger

SZ A

We have made some tweaks in Owner Center and provided users with the facility to select Booking Formula Total and Booking Total (Earlier it was only Booking Total).
If Booking Total is selected: Calculations will be performed on basis of Booking Total.
If Booking Formula Total is selected: Calculations will be performed on basis of Booking Formula Total and if Booking Formula is not specified then Booking Total will be used.

We have also made some UI/UX changes. Following changes have been deployed to production

Updated: While creating payout rules ability to select Booking Formula Total along with Booking Total

Updated: Payout rules, moved status toggle to the top

Updated: Added “Exclude from invoice” checkbox with each line item
Fixed: We have fixed an issue where Marriott logo was broken on owner multi calendar

SZ A

Updated: Under Account Info, we have added create date for the domain

Updated: Added Website field under Account Info

Updated: Removed GuestToDo from the integration page

SZ A

Hi @Greg-Dbc , Can you please provide a snapshot? Also, provide browser and OS details?

SZ A

Updated: We have added expiry date for invoices. Default expiry date will be 2 weeks from Due Date but you can set it up to 90 days in future from Due Date

Updated: We have added Bahraini Dinar as a currency in Tokeet

Updated: Added help articles link on in-app integrations page

Updated: We have added data token for Rental “Display Name” & “Postal Code” in Data Dictionary

Fixed: We have fixed a typo on the Tokeet website integrations page i.e. "Bookaback should be “Bookabach”

Fixed: In the Airbnb Pricing Settings overlay added missing currencies in the Listing Currency dropdown

Fixed: We have fixed an issue with Charge Automation invoices where Invoice ID, Guest name, and Rental name weren’t displaying

Fixed: We have fixed a formatting issue with Booking.com messaging API

Fixed: We have fixed an issue where creating an invoice from template was resulting in an error

Fixed: We have fixed an issue where multiple overlays display when creating invoice from template

Fixed: We have fixed an issue where “Pay with card” button wasn’t working in invoices

Fixed: We have fixed an issue where users were not able to access already existing files after implementation of secure file sharing application

Fixed: We have fixed an issue where a Vrbo booking was showing as Tokeet booking in web application

SZ A

We have made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

Updated: We have provided Project Managers facility to securely share files with guests.

Updated: Added navigation to Availability Filter on Multi Calendar. Now we will redirect you to selected dates

Updated: Added a banner in these modules i.e. Rates, Multi Calendar, Planning Calendar, and Channels for Read-Only users

You don’t have access to change anything on this account

Updated: We have added the help icon on the in-app integrations page for different integrations

Updated: We have updated the integrations page with missing integrations

Updated: We have provided the ability to restrict Read-Only users to certain rentals

Updated: Added Logout option in secure file sharing application

Updated: We have provided Project Managers facility to remove invoice logos

Fixed: We have provided users with the facility to add line breaks in the Notes section of the Invoice Template

Fixed: We have fixed an error with pagination

Fixed: We have fixed an issue with search on the Booking Formula overlay

Fixed: We have fixed an issue with invoices where Display Name was displaying instead of Rental Name

Fixed: We have restricted Read-only users to access the channel connections page

Fixed: We have fixed an issue with Stripe activity log search

Fixed: We have fixed an issue with the Activity Feed on Dashboard where some of the bookings in the activity feed have the guest names before the listing name, and other bookings only have the listing name

Fixed: We have fixed an issue where attachments are not displayed correctly in message templates

SZ A

We have made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

Updated: We have added a new user role i.e. Read Only

Updated: We have redesigned the Rental deletion overlay

Updated: We have updated the header text in the confirmation popup when changing the status of a Rental to Ready or Not Ready

Updated: On Push All Rate popup now we are showing only connected API channels

Updated: We have made the Zip Code field more obvious on the Billing Info page while adding Credit Card

Updated: In the Rates module under the Rates Table tab we have provided the facility to delete all Rates

Updated: We have switched from Hubspot to Calendly for training, demos, and onboarding meetings

Updated: We have added an icon for the help article and video on Push All Rates overlay

Updated: We have added copy functionality in Rental taxes. Now user can copy taxes from other Rental

Updated: We are hiding applications under Add Ons if a user is not provided access to those

Updated: On Registration screes now we are automatically populating timezone based on user’s location

Updated: We have added InsuraGuest to the integration page

Fixed: We have sorted the Rental dropdown alphabetically while adding or updating the Booking Formula

Fixed: We have fixed an issue where correct currency symbol was not displaying for Charge Automation invoices

Fixed: We have fixed an issue with Agoda rate push

Fixed: We have fixed an issue where error message was coming when trying to access files from Guests

Fixed: We have fixed an issue with Expenses where images are not displaying

Fixed: In detail view of inquiry under Notes tab we have fixed an issue with Created Date column where sort wasn’t working properly

Fixed: We have fixed an issue where Booking Widget was not loading in user’s website when using Mac (Safari) browser

Fixed: We have fixed an issue with invoices where Invoices were showing as partially paid even though the guest has fully paid for those

SZ A

We have made some updates in the application to improve functionality & UI/UX along with fixing bugs. Below is a quick overview of these updates

Updated: We have provided the facility to add rental specific Booking Formulas

Updated: We have provided the facility to download all emails (both primary & secondary) in the guest data feed

Updated: We have made an update to save invoice logos in Cloudinary instead of File Cabinet

Updated: We have updated the design of the left menu on the Channels page

Updated: For users on the Trial and Fee plan we have added a tooltip on the Integrations page (MailChimp, Slack, Dropbox, and Wheelhouse) when they hover over CONNECT button

Updated: We have added the HelpDocs library and utilizing it for showing documentation in popups

Updated: We have made a few updates to the Tokeet website e.g. added the Marriott logo on the Channel Manager page and also updated a few integrations on the Integrations page

Updated: We have updated the tooltip in Push Rates & Availability popup to the following

Please create rate mappings for this property within Tokeet. Rate mappings added in Rategenie will not be considered

Updated: We have updated the info icon in the following modules

Users, Rates, Payments, Data Feeds, and Stealth

Updated: On the Integrations page within the app if a user is on Trial we have disabled the CONNECT button for Partner API connected apps

Fixed: We have fixed an issue where the Edit Additional Guests popup wasn’t showing when the user clicks on it in inquiry details

Fixed: We have fixed an issue where Tokeet emails are failing DKIM and SPF authentication

Fixed: We have fixed an issue with the REFRESH button in the Channels module where when we click on the button it moves the connections to Pending status

Fixed: We have fixed an issue where widgets are not loading

Fixed: We have fixed issues caused by Airbnb 64 bit Room ID

Fixed: We have fixed a few bugs related to Quotes

Fixed: We have fixed a few crashes related to the mobile applications and deployed latest Android and iOS build to Google Play and App Store

SZ A

We have updated the Guest data feed to include all guest emails in the CSV file. The guest emails appear after the primary email as the third column in the Guest data feed CSV. The format of these emails is email1;email2;email3… The column header label is Emails.