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    Recurring expenses do not work

    Scheduled Pinned Locked Moved Technical Help
    recurringexpenses
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    • Brightleap ApartmentsB Offline
      Brightleap Apartments
      last edited by

      • Description of the expected result
        Ticking the “Recurring monthly” box should cause the entered expense to repeat each month on the expense date.

      • Description (and/or screenshot) of the actual result
        Ticking the “Recurring Monthly” box does absolutely nothing. I have to manually add expenses every month just as before.

      2d8c2fc1-07dd-425b-ae65-8cb9a29d0050-image.png

      • Description of the impact to your business
        Increased admin time

      • Any workarounds you have tried or are doing
        It’s a checkbox, it only has 2 values and neither of them correctly create a recurring expense.

      • Comments about any known conditions that cause different behavior.
        None

      • The device, operating system, and browser you are using.
        Win10 laptop on Chrome 76.

      1 Reply Last reply Reply Quote 0
      • C Offline
        christian zaragoza STAFF
        last edited by

        Hi,

        We identified an issue with this new function at the end of last week and have pushed an update which should resolve this. Please monitor recurring expenses which are due to copy themselves and let us know if you are still experiencing issues.

        Thanks,
        Christian

        Brightleap ApartmentsB 1 Reply Last reply Reply Quote 1
        • Brightleap ApartmentsB Offline
          Brightleap Apartments
          last edited by

          Recurring expenses still do not work.

          1 Reply Last reply Reply Quote 0
          • Brightleap ApartmentsB Offline
            Brightleap Apartments @christian zaragoza
            last edited by

            @christian-zaragoza said in Recurring expenses do not work:

            Hi,

            We identified an issue with this new function at the end of last week and have pushed an update which should resolve this. Please monitor recurring expenses which are due to copy themselves and let us know if you are still experiencing issues.

            Thanks,
            Christian

            This STILL does not work. What’s the issue please?

            1 Reply Last reply Reply Quote 0
            • DuaneD Offline
              Duane Moderator STAFF
              last edited by Duane

              Hi. This issue is still being investigated by the team. At present, there is no timetable for resolution. I have requested an update from the team. We will followup when we have more information.

              1 Reply Last reply Reply Quote 0
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