Recurring expenses do not work

[Brightleap Apartments]

• Description of the expected result
  Ticking the “Recurring monthly” box should cause the entered expense to repeat each month on the expense date.

• Description (and/or screenshot) of the actual result
  Ticking the “Recurring Monthly” box does absolutely nothing. I have to manually add expenses every month just as before.

• Description of the impact to your business
  Increased admin time

• Any workarounds you have tried or are doing
  It’s a checkbox, it only has 2 values and neither of them correctly create a recurring expense.

• Comments about any known conditions that cause different behavior.
  None

• The device, operating system, and browser you are using.
  Win10 laptop on Chrome 76.

[christian zaragoza]

Hi,

We identified an issue with this new function at the end of last week and have pushed an update which should resolve this. Please monitor recurring expenses which are due to copy themselves and let us know if you are still experiencing issues.

Thanks,
Christian

[Brightleap Apartments]

Recurring expenses still do not work.

[Brightleap Apartments]

@christian-zaragoza said in Recurring expenses do not work:

Hi,

We identified an issue with this new function at the end of last week and have pushed an update which should resolve this. Please monitor recurring expenses which are due to copy themselves and let us know if you are still experiencing issues.

Thanks,
Christian

This STILL does not work. What’s the issue please?

[Duane]

Hi. This issue is still being investigated by the team. At present, there is no timetable for resolution. I have requested an update from the team. We will followup when we have more information.