Tokeet emails go to spam
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@Konstantinos-Kiamos I’m going to try to put this in front of the developers. Hopefully you’re correct about it being a header issue and we don’t have to start routing through a new server…
Thank you for bringing it to our attention.
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Without fail every single email sent from tokeet will go to junk mail folder in any hotmail account. I’ve been reporting this for years and it’s always been ignored. Hopefully it will be fixed sometime In the years ahead?
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@Konstantinos-Kiamos
Konstantinos… I checked in with Product Management and was told that they do intend to fix it… should be weeks not months away. Maybe sooner, but I don’t want to overpromise. -
Please solve this soon, also have this issue, Guests do not get my mails…
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I don’t think anyone would accuse the product support team of overpromising, yet alone over delivery.
User reports issue and provides analysis of cause (thanks, Konstantinos).
The cause is not addressed.
All that happens is the user gets asked to mark Tokeet mail as safe when they are the originator.
Six months later the user decides to chase the solution and is told to keep waiting as the Product Management team intend to fix it.
Is it in the schedule?
Is it being fixed?
Which month is the fix planned for delivery?
A vague reference to weeks not months is not very reassuring.
As the travel industry begins to open up, it would be appreciated if this long-standing issue could be fixed with some urgency.
