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    R
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    Topics

    • R

      BDC messages never come in to inquiry

      Watching Ignoring Scheduled Pinned Locked Moved Technical Help bdc messages never inquiry
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      1 Votes
      2 Posts
      909 Views
      Brightleap ApartmentsB
      It’s because they haven’t implemented the BDC messaging API and instead rely on the booking.com email address. If you send the guest a message and they reply, it works OK, but if the guest sends you a new message via the booking on BDC it doesn’t link together properly. This has been an issue for me for ages though, not just recently.
    • R

      Allow data dictionary items in Rental Instructions fields

      Watching Ignoring Scheduled Pinned Locked Moved Improvements & Feature Requests allow data dictionary items rental
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      R
      @Duane that makes sense. Hadn’t thought about that. But yes. If the undefined text can be eliminated that would be amazingly useful
    • R

      Use payout rules to display profit in margins

      Watching Ignoring Scheduled Pinned Locked Moved Improvements & Feature Requests payout rules display profit margins
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      1 Posts
      646 Views
      No one has replied
    • R

      After booking created manually it should land you in edit booking screen

      Watching Ignoring Scheduled Pinned Locked Moved Improvements & Feature Requests booking created manually should land
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      C
      @Ryland-Nelson Great suggestion Ryland. I’ll go ahead and submit the ticket for this improvement request. In the meantime, please see the below possible workflow for this. Create booking from Dashboard. Refresh the dashboard screen and open the booking from the activity feed. [image: 1571073485323-f7edfb4b-7922-4aec-a388-43739517a55c-image.png]
    • R

      Payment Activity Logs for Gateways do not retain history of all transactions

      Watching Ignoring Scheduled Pinned Locked Moved Improvements & Feature Requests payment activity logs gateways retain
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      DuaneD
      Hi Ryland. The payment logs go back 30 days, in app. If you wish to see activity beyond that span, you will have to reference your stripe account to see the full payment logs.
    • R

      I miss the browser notifications we had in TV2

      Watching Ignoring Scheduled Pinned Locked Moved Improvements & Feature Requests miss browser notifications had tv2
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      DuaneD
      Hi Ryland. Thanks for your feedback. The notifications were removed previously due to user feedback. The team will investigate possibly bringing them back in the future, if there is enough user demand for the feature. It’s nice to know that some users found them useful.
    • R

      Airbnb API enhancements wish list

      Watching Ignoring Scheduled Pinned Locked Moved Improvements & Feature Requests airbnb api enhancements wish list
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      1 Votes
      1 Posts
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      No one has replied
    • R

      Select which templates are available in the quick response picker

      Watching Ignoring Scheduled Pinned Locked Moved Improvements & Feature Requests select templates are available quick
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      No one has replied
    • R

      More widgets for tokeet dashboard!

      Watching Ignoring Scheduled Pinned Locked Moved Improvements & Feature Requests more widgets tokeet dashboard
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      Kwesi SteeleK
      @Ryland-Nelson Nice recommendations. We’ll definitely keep these and see what we can come up with. Please keep the suggestions coming.
    • R

      Anyone going to VRMA in New Orleans?

      Watching Ignoring Scheduled Pinned Locked Moved VR Managers anyone going vrma orleans
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    • R

      Tokeet down?

      Watching Ignoring Scheduled Pinned Locked Moved Technical Help tokeet down
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      C
      Hi Ryland, You should be up and running again. Please do a hard refresh and log out/in if that doesn’t do the trick. Sorry for the inconvenience. Christian
    • R

      Inventory Search should not show rentals with hold events as available

      Watching Ignoring Scheduled Pinned Locked Moved Improvements & Feature Requests inventory search should show rentals
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      C
      Hi Ryland, I’ve looked into this further and see that the issue is still as I stated it. Linked rooms create hold events with status “Confirmed” and are properly showing availability as blocked on the inventory search. I understand that there are still scenarios that will be problematic though…such as owners creating hold events with statuses meant to convey the meaning of the block, or you needing to set it to Pending so that you are aware that the reservation is not yet confirmed. In the meantime, any hold event that is not marked as confirmed will not properly block availability, but using Confirmed hold events will result in it working properly. Please let me know if you find a specific example where this is not the case. Thanks, Christian
    • R

      Ability to access full inquiry details view from inbox

      Watching Ignoring Scheduled Pinned Locked Moved Improvements & Feature Requests ability access full inquiry details
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      4 Posts
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      Kwesi SteeleK
      @Ryland-Nelson we can add these for sure. I’ll have the team save them as feature requests. Thanks.
    • R

      Messages posted from TV3 randomly not posting to airbnb

      Watching Ignoring Scheduled Pinned Locked Moved Technical Help messages posted tv3 randomly posting
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      C
      Hi Ryland, We worked on this again this morning and have been able to send a message successfully through to your guest Chad. We expect that this issue should be resolved going forward. You should be able to send messages from TV3 on any inquiries that were having this trouble before. There is no need to delete and re-import the booking anymore, but we need you to confirm to make sure. Setting up the exact scenario has been the major hold-up in getting this resolved. Thanks, Christian
    • R

      Interstitial widget should say "From $xx per night"

      Watching Ignoring Scheduled Pinned Locked Moved Improvements & Feature Requests interstitial widget should per night
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      C
      Thanks for the input everybody. I definitely agree. The end result should say From X where X = the lowest nightly rate within the time period selected by the guest. As for Alistair’s suggestion about the inclusion of VAT/Fees in the total, I will propose that this be a configurable option on websites/widgets. (Meaning either have it include the rental taxes/fees or exclude depending on the choice made in configuration.) We have a few tickets open relating to RateGenie communicating rates properly to websites and widgets. Once these are closed, we’ll be more able to move forward on these improvements. For the simple short term fix suggested by Ryland, I’ve created a ticket to have this changed. Thanks, Christian
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